chapter 9 - citizen participation in the UK

• public institution - a school, college, library, hospital or other place that is run for public benefit
• public service - using knowledge understanding, skills and experience for community and/or national benefit
• a pressure group is a group of people with similar views on a single issue who lobby elected representatives
• advocating for something means to support or promote something, especially by speaking or writing about it.
• lobbying is the proceses of trying to influence the opinions of decision-makers
• direct action is to seek an immediate result by doing things to disrupt the work or life of the government or the people thought to be responsible for the problem