The process of training machines to display AI behavior
Types of machine learning
Supervised learning
Unsupervised learning
Reinforcement learning
Supervised learning
Labeled data that is grouped or classified into categories via the AI system
Supervised learning
Text recognition, detecting spam in email
Unsupervised learning
Unlabeled data; typically used for pattern detection
Unsupervised learning
Outliers in banking data; reviewing transactions for any fraudulent behavior
Reinforcement learning
An AI system is rewarded for performing a task well and penalized for not performing it well. Over time, learning to maximize the rewards and develop a system that works.
Reinforcement learning
Self-driving cars: the system is rewarded when it keeps a car on the road and gets it to the destination where it is supposed to go. It is penalized if the car goes off the road or hits another object.
AI as a socio-technical system
AI influences society and society influences AI: strong relationship between the technology and human beings
Relevant stakeholders to consider when working with AI
Individuals who look at the broader societal influences of AI, such as anthropologists, sociologists or others who work in social sciences
Individuals who develop and implement AI systems
Risks in the use of AI: AI systems are implemented in vast, complex environments, the data used and AI will change over time, the model may need to be changed, upgraded, or both, to reflect what is being done with the new data in the environment
Five dimensions to classify AI systems
People and planet
Economic context
Data and input
AI model
Tasks and output
People and planet
Identifies individuals and groups that might be affected by the AI system. For example, human rights, the environment and society. Privacy comes into play here.
Economic context
The AI system is looked at according to the economic and sectoral environment in which it operates.
Data and input
What type of data was used in the model and any expert input used.
AI model
Discusses the technical type; how the model is built and used.
Tasks and output
Tasks that AI systems perform, its outputs and resulting actions from those outputs.
Credit card transaction fraud detection, events and sports video review, cyber events and systems management
Personalization
Unique online customer profiles, virtual assistants or chatbots
Goal-driven optimization
Supply chain optimization, optimizing driving routes and idle time for vehicles
Recommendation
Product recommendations or viewing recommendations for customers, decision support systems
Recognizing that terminology can vary will allow you to align how specific terms are used and applied in your organization to ensure that your stakeholders are able to discuss AI use and risk management processes with clarity. Knowing how AI functions and when it is appropriate to use it as well as understanding the types of AI and the ways it can be used, will help determine whether the benefits to your organization of using AI are outweighed by the risks.
Types of artificial intelligence
Artificial Narrow Intelligence (ANI)
Artificial General Intelligence (AGI)
Artificial Superintelligence (ASI)
Artificial Narrow Intelligence (ANI)
Designed to perform a single or a narrow set of related tasks at a high level of proficiency
Artificial General Intelligence (AGI)
More advanced in scope than ANI, capable of performing a broader set of tasks
Artificial Superintelligence (ASI)
AI systems with intellectual powers beyond those of humans across a comprehensive range of categories and fields of endeavor
Machine learning models
Supervised learning
Unsupervised learning
Reinforcement learning
Supervised learning models
Learn from a pre-labeled and classified data set
Unsupervised learning models
Do not rely on labeled datasets, designed to identify differences, similarities and other patterns without human supervision
Reinforcement learning models
Use a reward and punishment matrix to determine a correct or optimal outcome, rely on trial and error to determine what to do or what not to do