1. Defining the goals of pharmacy
2. Identify and define each task to be completed
3. Grouping related tasks into specific job to be assigned to employee or its team
4. Grouping employees into job units that are related in some manner
5. Assigning manager to each unit, provide with necessary authority and responsibility to ensure completion of tasks within the unit
6. Arrange units relative to one another both horizontally and vertically and establish who reports to whom
7. Establish a control system for progress monitoring