LEARNING

• Learning


  Any relatively permanent change in behavior that occurs as a result of experience
• Learning


  • Involves change
  • This change is relatively permanent
  • It will change behavior
  • It will be based on the experience
• Classical Conditioning


  A type of condition in which an individual responds to same stimulus that would not ordinarily produce such a response

  
• Elements of Classical Conditioning

  • Unconditional stimulus
  • Unconditional response
  • Conditional stimulus
  • Conditional response

  
• Operant Conditioning


  How the behavior of a person changes based on the rewards or punishments they get

  
• Social Learning Theory


  People can learn through observation and direct experience of others

  
• Factors affecting Social Learning Theory

  • Attention
  • Retention
  • Reproduction
  • Motivation

  
• Applications of Learning in Organizations

  • Discipline management
  • Leave management
  • Sick leave
  • Training and development
  • Team work
  • Ethics
• Learning Organization


  One which is skilled at creating, acquiring and transferring knowledge and modifying its behavior to reflect new knowledge and insights
• Types of Learning in Learning Organizations

  • Adaptive Learning (Adapting to the environmental changes)
  • Generative Learning (creativity and innovation)
• Characteristics of Learning Organizations

  • Developing systems thinking
  • Developing creativity
  • Installing the sense of empathy and sensitivity within the employees
• Knowledge Management


  The creation, distribution and utilization of knowledge at the individual, group, organizational and community level through improving people, processes and technology