inspector Goole arrive and the audience is told about a young woman called Eva smith who committed suicide. The inspector is appeared to be confident, abrupt, and mysterious. Mr birling is seen to be defending his actions and with Gerald agreeing with him. Hearing Eva’s story Eric feels sorry for Eva resulting in him causing conflict between him and birling. The inspector is clearly on Eva’s side which infuriates Mr birling as he thinks that he is justified in his actions. At this point Sheila enters the room.