Interpersonal Communication

• Interpersonal communication


  Communication that takes place between two people who have a relationship with each other, and they are influenced by each other's communication messages
• Interpersonal communication


  • Between a mother and her daughter
  • Between a teacher and a student
  • Between a waiter and a customer
• Interpersonal Communication


  • Involves quality
  • Helps manage relationships
  • Involves mutual influence
• Quality of interpersonal communication


  Differentiates whether the communication is interpersonal or impersonal
• Interpersonal communication quality


  • Sounding cheerful and laughing together with a friend
  • Sounding less casual when communicating with a waiter
• Mutual influence in interpersonal communication


  The communicators affect each other in some ways
• Mutual influence in interpersonal communication

  • When a communicator informs they are not comfortable having lunch at a specific restaurant, the other would comply and suggest another place to dine in
• Interpersonal communication helps manage relationships


  Communication is the main key for people to develop intimacy and continuous relationships
• Ethical choices in interpersonal communication


  Every interaction has ethical consequences as it is irreversible, and utterances affect other people's feelings, emotions and perceptions
• Ethical choices in interpersonal communication


  • Should we avoid giving negative feedback in assignments because it could hurt others' feelings even if it might improve the quality of the work?
• Metacommunication


  Communication in communication, enables communicators to use words to express other words or nonverbal behaviours
• Metacommunication


  • Razak noticed Rizal was shifting uncomfortably in his seat and said "You seem uncomfortable"
• Interpersonal communication effectiveness can be learned, contrary to popular belief