Chapter 2

• Business Case - outlines the rationale for a proposal, offering clear project description, justification, and financial impact estimation
• system request - initiates projects by formally seeking IT support
• Strategic Plan - a company's strategic plan guides its direction and significantly influences technology projects
• Top Managers - initiate large-scale projects due to strategic business goals necessitating new IT systems, enhanced decision-making information, or improved support for mission-critical systems
• User Requests – for technology services and support increase as reliance on technology-based systems grows
• Existing System and Data - commonly arises with legacy systems, which are older and less technologically advanced
• Technology - it exerts significant influence on business and society
• Suppliers – they play a crucial role, especially with the rise of electronic data interchange (EDI)
• Customers – they are essential to businesses, often prioritizing

  information systems that engage with them
• Competitors - competition heavily influences information systems

  decisions
• Economy - significantly impacts corporate information management
• Government - regulations directly influence corporate system design
• System Review Committee - to utilize the collective judgment and experience of several members to assess systems projects
• Feasibility study - to determine its viability for further progress
• Operational Feasibility - it will determine whether the proposed system will be used effectively after it has been developed.
• Technical Feasibility – this pertains to the resources required for system development, purchase, installation, or operation.
• Economic Feasibility – this measures the projected benefits outweigh estimated costs, typically encompassing total cost of ownership (TCO), including ongoing support, maintenance, and acquisition costs
• Tangible benefits - measurable in dollars, stem from expense reduction, revenue increase, or both
• Intangible benefits - are valuable advantages challenging to

  measure in dollars yet significant for the company
• Schedule Feasibility – it determines if a project can be implemented within an acceptable timeframe
• Projects where management has a choice in implementing them are called discretionary projects.
• Projects where no choice exists are called nondiscretionary projects.