STRATEGIES FOR EFFECTIVE INTERPERSONAL COMMUNICATION

Cards (18)

  • Interpersonal communication
    Communication in which people convey their feelings, ideas, emotions, and information face to face
  • Interpersonal communication started when man begun to exchange ideas or thoughts to one another
  • Interpersonal communication
    • It is not only what is said or what is perceived but how was it said and how the body language and facial expressions are used
    • Through interpersonal communication, one can be of strong relationship with others and have better chance of improved interaction with others
  • Three interpersonal communication strategies
    • Dialog
    • Conversation
    • Interview
  • Conversation
    The most common form of dyadic communication, friendly and usually informal talk between two people who exchange their views and ideas
  • Conversation
    • Friends talking about various topics
    • Siblings recalling fond memories
    • Passengers talking in bus stations and waiting sheds
    • Children playing in the playground
    • Family buying at the shopping malls
  • Guidelines in engaging in effective conversation
    • Do not interrupt while the person is speaking
    • Do not do all the talking
    • Be a good listener
    • Do not exaggerate
    • Do not misquote
    • Be polite
  • Dialog/Dialogue
    The most personal and most intimate form of dyadic communication, similar to a conversation but more intimate and purposive, could be a written or spoken exchange of ideas between two or more people
  • Dialog/Dialogue
    • A student and his/her parent talking about school matters
    • A husband and a wife talking about family finances
    • Students chatting on the phone about their project
    • Friends arguing on the merit of a movie
    • A principal comforting his teacher who has just lost his mother
  • Guidelines in engaging an effective dialog/dialogue
    • Share your perspectives or ideas
    • Listen to the perspectives or ideas of others
    • Respect differences and understand them
    • Show interest
  • Interview
    A form of dyadic communication that is considered a two-way process where both parties alternately talk and listen, a formal and purposive consultation where the interviewer's objective is to obtain specific pieces of information from the interviewee
  • Guidelines in conducting an effective interview
    • Plan and prepare
    • Explain the purpose of the interview
    • Ask one question at a time
    • Encourage responses
    • Take down notes
    • Provide transition between major topics
    • Do not lose control of the interview
    • Do not forget to say "Thank you" at the end of the interview
  • Tips to improve interpersonal communication
    • Be familiar of yourself
    • Be conscious, respectful, and empathetic towards others
    • Actively listen to others
    • Avoid talking over others or speaking for them
    • Elaborate more by saying "yes" before saying "no"
  • How to write dialog/dialogue
    • Punctuation marks
    • Punctuation inside
    • Speaker tag
  • Rules in writing a dialog/dialogue
    • Quotes around what is being spoken
    • Punctuation inside quotes
    • Speaker tag present
    • End punctuation
    • Develop the character
    • New person speaking - new paragraph
  • Types of speaker tag
    • Speaker tag first
    • Speaker in the middle
    • Speaker at the end
  • Example dialog/dialogue
  • Steps in conducting an interview
    • Build a connection
    • Listen really listen
    • Write a list of questions but don't use it (Leave your questions)
    • Be curious (Step outside of yourself)