Performance Appraisal

Cards (16)

  • Performance appraisal
    The process of evaluating an employee's current and/or past performance relative to his or her performance standards
  • Terms related to performance appraisal
    • Employee selection
    • Performance appraisal
    • Employee orientation
    • Organizational development
  • Purpose of performance appraisal feedback
    To motivate employees to remove any performance deficiencies
  • Reasons for performance appraisal
    • Correcting any work-related deficiencies
    • Creating an organizational strategy map
    • Determining appropriate salary and bonuses
    • Making decisions about promotions
  • Responsible for performance appraisal
    Employee's direct supervisor
  • First step of performance appraisal
    Assessing the employee's performance
  • Employee self-ratings in performance appraisal
    Ratings are higher than when provided by supervisors
  • Upward feedback
    The process of allowing subordinates to rate their supervisor's performance anonymously
  • 360-degree feedback
    A performance appraisal based on surveys from peers, supervisors, subordinates, and customers
  • Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well
  • The HR department monitors the performance appraisal system, but it is typically not involved in rating employees
  • In order to ensure that performance appraisals are effective, Felicia, a line supervisor, should make sure to schedule a feedback session to address each subordinate's performance, progress, and future development plans
  • Techniques for appraising employee performance
    • Alternation ranking
    • Graphic rating scale
    • Forced distribution
    • Constant sum rating scale
  • Forced distribution
    A performance appraisal tool where a supervisor identifies a certain percentage of employees as high, above average, average, below average, and poor performers
  • Alternation ranking
    Ranking of employees from best to worst on a trait or traits, choosing highest than lowest until all are ranked
  • Management by objectives requires a manager to set specific measurable, organizationally relevant goals with each employee and then periodically discuss the employee's progress toward these goals