Management Chapter 1

• Role of Management - guides organizations toward goal accomplishment (organizational goals), combine and uses organizational resources to ensure organizations achieve their purpose
• Managers - never take their mids of the goal accomplishment
• Management - process/series or related activities, concentrating on reaching organizational goals, working with people and other organizations.
• The Management Process

  • Planning - setting orgl. goals, identifying actions
  • Organizing - determining and assignation of tasks
  • Influencing - working with people, guiding the activities
  • Controlling - monitoring and measuring orgl. performance
• Relationship of the Management Process

  A) Planning

  B) Controlling

  C) Organizing

  D) Influencing

  
• Managerial Effectiveness - The degree to which an organization accomplishes its goals
• Managerial Efficiency -The degree to which an organization uses its resources wisely
• Management Skill - ability to carry out process of reaching organizational goals by working with and through people and other organizational resources
• Companies focus on developing managerial skills to enhance the manager’s and organization’s abilities to achieve goals
• Technical, Human , or Conceptual Skill

  • T - Computer programming
  • H - Creation of positive attitude
  • H - Communication
  • T - Accounting
  • C - Creativity
  • H - Motivating others
  • C- Decision making
  • C - Problem solving
• Management levels and skills needed

  A) top management

  B) middle management

  C) supervisory or operationalmanagement

  
• Task related, People-related or Change-related

  • T - Short-term planning, monitoring performance
  • C - Monitoring external environment, proposing new strategies
  • P - Encouragements, recognition of achievement
• Management Employability Skills - A persons’ ability to gain and maintain a career as a manager
• Skills managers need to perform their task

  A) communcation

  B) critical thinking

  C) creativity

  D) collaboration

  E) personal ethics

  F) adaptability

  G) socially responsible

  
• Career - Sequence of work-related positions occupied by a person over a period of their lifetime, These are cumulative
• Women managers - have added responsibilities of managing families, more likely to experience sexual harassment.
• Dual-Career couples - equal work and shared responsibilities of spouses, coping with a mutual career advancement
• Examples of women CEO's

  • Julia Sweet : Accenture
  • Lisa Su, AMD
  • Mary Barra, General Motors
  • Adena Friedman, NASDAQ
  • Jane Fraser, Citigroup
  • Phebe Novakovic, General Dynamics
  • Lynn Good, Duke Energy
• Mistakes managers makke in carrying out managerial functions

  A) objectives

  B) risky

  C) alternatives

  D) departments

  E) spans

  F) communicate

  G) leader

  H) progress

  
• Different types of organizational resources

  • People and their skills
  • Know-how and experience
  • Machinery
  • Raw materials
  • Computer and Information Technology
  • Patents
  • Financial Capital
  • Loyal customers
• Management Skill (A Classical View)

  • Technical
  • Human
  • Conceptual
• Technical - (Management Skill Classical View) ability to apply specialized knowledge and expertise to work-related procedures
• Conceptual - (Management Skill Classical View) ability to see the organization as a whole
• Human - (Management Skill Classical) building cooperation with the team being led
• Management Skill (A Contemporary View)

  • Task-related
  • People-related
  • Change-related
• Task-related - (Management Skill Contemporary View) aimed at carrying out critical management-related duties
• People-related - (Management Skill Contemporary View) aimed at managing people in the organization
• Change-related - (Management Skill Contemporary View) aimed at modifying organizational components
• Four Types of Organizational Resources

  • Human
  • Monetary
  • Raw Materials
  • Capital
• Human - (Oranizational Resource) people who work in an organization
• Monetary - (Organizational Resource)money that managers use to purchase goods and services for the organization
• Raw materials - (Organizational Resource) used directly in the manufacturing process
• Capital - (Organizational Resource)machines used during the manufacturing process