PDAE L3

• Professional characteristics


  Qualities a person exemplifies in a business environment. Professionalism includes standards for behavior and the employee's ability to embody the company's values and do what their employer expects of them.
• Professionalism is necessary for the long-term success of any business, large or small. It ensures that customer relationships are maintained, employee interactions are positive and that a company meets its goals and objectives.
• Characteristics of Professional


  • Professional appearance
  • Reliable
  • Ethical behavior
  • Organized
  • Accountable
  • Professional language
  • Separates personal and professional
  • Positive attitude
  • Emotional control
  • Effective time management
  • Focused
  • Poised
  • Respectful of others
  • Strong communicator
  • Possesses soft skills
• Professional appearance


  Professionals should always strive for a professional appearance, including appropriate attire and proper hygiene and grooming.
• Reliable


  Professionals are dependable and keep their commitments. They do what they say they will do and don't overpromise. Professionals respond to colleagues and customers promptly and follow through on their commitments in a timely manner.
• Ethical behavior


  Embodying professionalism also means to be committed to doing the right thing. Honesty, open disclosure and sincerity are all characteristics of ethical behavior.
• Organized


  A professional keeps their workspace neat and organized so that they can easily find items when they need them.
• Accountable


  Just as a professional accepts credit for having completed a task or achieved a goal, they also are accountable for their actions when they fail.
• Professional language


  People who behave with professionalism monitor every area of their behavior, including how they talk.
• Separates personal and professional


  Professionals understand the importance of separating their personal lives from their professional lives.
• Positive attitude


  Part of being a professional means maintaining a positive, can-do attitude while working. A positive attitude will improve a professional's overall performance and increase the likelihood of a positive outcome.
• Emotional control


  Emotional control is another key characteristic of professionalism. Professionals understand the importance of maintaining their composure and staying calm in all situations.
• Effective time management


  An employee who knows how to manage their time well is viewed by their peers as a professional.
• Focused


  A professional is clear about their goals and understands what they need to accomplish to achieve them. They know how to stay focused on their work to maintain their productivity.
• Poised


  Professionals should demonstrate poise, a calm and confident state of being. Being poised means maintaining a straight posture, making eye contact when communicating and helping establish a friendly and professional presence.
• Respectful of others


  Professionals always treat others with respect. They understand that though humor is appropriate in the workplace, they should always use it with respect to others.
• Strong communicator


  A professional must have strong communication skills. This means that they not only can effectively and efficiently convey messages to others but also that they can actively listen to and understand what others are telling them.
• Soft skills

  Personal attributes that allow someone to interact effectively with others. Soft skills include things like leadership, critical thinking, teamwork and people skills.