Basically geographical or ethnic - the East and West, the majority and minority
Ethnocentric bias
Believing your culture is the benchmark of all others
Cross-cultural communication
Compares the communication styles and patterns of people from one nation to another
Intercultural communication
Compares the communication styles and patterns of people within a nation
Dimensions of culture
Context
Collectivism & Individualism
Time
Conflict
High context society
Relationships build slowly and depend on trust
Productivity depends on relationships and the group process
Nonverbal elements such as voice tone, gestures, facial expression and eye movement are significant
Verbal messages are indirect, and communication is seen as an art form or way of engaging someone
Space is communal, people stand close to each other and share the same space
Everything has its own time, and time is not easily scheduled
Change is slow, and time is a process that belongs to others and nature
Multiple sources of information is used, thinking proceeds from general to specific
Low context society
Relationships begin and end quickly
Productivity depends on procedures and paying attention to the goal
Nonverbal elements are not significant
Verbal messages are explicit, and communication is seen as a way of exchanging information, ideas and opinions
Space is compartmentalized, privacy is important, so people stand farther apart
Events and tasks are scheduled and to be done at particular times
Change is fast, and time is a commodity to be spent or saved, one's time is one's own
One source of information is used, thinking proceeds from specific to general
Collectivism
Emphasizes the importance of your place in a system, places greater emphasis on the whole group, stresses common concerns, gives importance to the value of acting not for oneself but for the common good
Individualism
The interest of the individual prevails over the interest of the group, people look after themselves and immediate families, personal achievement is very important
Conflict management styles
Dominating styles
Integratingstyles
Compromising styles
Obligingstyle
Avoiding styles
Masculine society
Cultures that place high value on masculine traits stress assertiveness, competition, and material success
Feminine society
Cultures that place high value on feminine traits stress quality of life, interpersonal relationship and concern for the weak
Uncertainty avoidance
Fear of something unknown
Task oriented societies
Focus on making the team more competent through training and the use of up-to-date methods
Socially oriented societies
Focus more on collective concerns: cooperative problem solving and a friendly atmosphere
Communication approach to intercultural communication
Personality strength
Communication skills
Psychological adjustment
Cultural awareness
Barriers to intercultural communication
Anxiety
Assuming similarity instead of differences
Ethnocentrism
Stereotype and prejudice
Monochronic people
Do one thing at a time, concentrate on the job, take time commitment seriously
Polychronic people
Do many things at once, are easily distracted, consider time commitments casually
Health
A state of complete physical, mental and social well-being and not merely the absence of disease or infirmity (WHO)
Assessment
A systematic, dynamic process by which nurse through interaction with client, significant others and healthcare providers collects and analyze data about the client
Health Assessment
The collection of data about the client's health status
Health Assessment
A plan of care that identifies the specific needs of a person and how those needs will be addressed by the health care system or skilled nursing faculty
Health Assessment
Includes the evaluation of health status by performing physical exam after taking a health history