Paula Alava Macalalad

• when IO Psychology became known as IO Psychology

  1870
• William Bryan


  Psychologist who studied telegraph using Morse code
• when IO psychology became a special area in psychology

  1910
• Lillian Gilbreth


  Recognized the effect of stress on employees
• Conceptual Criterion


  A theoretical construct that cannot be measured
• Actual Criterion


  An operational aspect that can be measured
• AGCT


  Army General Classification Test
• AGCT was made when the Army Alpha and Beta were revised in World War I
• Compensation


  All the rewards including monetary or nonmonetary
• Types of Compensation


  • Direct (salary)
  • Indirect (other benefits such as sick leave, vacation leave, maternity leave, nonmonetary)
  • Nonfinancial (recognition, health insurance, developmental opportunities)
• Types of Pay Equity

  • External (comparing the job to the external market)
  • Internal (comparing the job to the internal people)
• HAY PLAN "HAY GUIDE CHART PROFILE"

  Identifies the compensable factors
• Realistic Job Preview


  Giving applicant an honest assessment of the job
• Types of Resume


  • Chronological Resume
  • Functional Resume
  • Psychological Resume
• Chronological Resume


  A resume listing your professional experience in reverse-chronological order, beginning with your most recent position and continuing in descending order. This type of resume prioritizes your relevant professional experience and achievements.
• Functional Resume


  A common resume format that focuses broadly on your professional skills, rather than each job you held and when you held that job. It's sometimes referred to as a skills-based resume.
• Psychological Resume


  The combination of chronological and functional resume
• Work Sample


  When applicant perform the actual job task
• Integrity Test or Honesty Test

  • Polygraph (a lie detector test that measures physiological responses while an individual answers questions)
  • Graphology (the study of handwriting and its use as a tool for evaluating personality traits and behaviors)
• Common Psychological Tests in HRM

  • MBTI
  • 16PF
  • MMPI
• HR Outsourcing


  A business practice where companies hire external contractors or vendors to handle the responsibilities of a human resources department
• Competency


  A quality that an organization has decided is desirable for employees to possess
• Typical Competencies


  • Teamwork
  • Responsibility
  • Communication
  • Leadership
  • Organization
• Stereotyping/Generalization


  Generalizing one trait to the group
• Employee Branding


  Describe the employer's reputation
• OSHA Requirements


  • First-aid kit
  • Fire extinguisher
  • Alcohol
• EEOC


  Ensure equality of opportunity by vigorously enforcing federal legislation prohibiting discrimination in employment
• Bereavement Leave


  A time off from work that employers offer to their employees after the death of a close family member
• Service Incentive Leave


  A 5-day leave that can be converted to cash
• Cafeteria Plan


  When the company lets the employees choose their benefits
• COBRA


  A landmark federal law, passed in 1985, that provides for continuing group health insurance coverage for some employees and their families after a job loss or other qualifying event
• 4 Styles of Communication

  • Expresser (excited, like challenges, decides based on feelings)
  • Driver (decisive, strong viewpoints)
  • Relater (like positive attention, wants to be regarded, values friendship)
  • Analytical (many questions, likes routine)
• 4 Phases of Active Listening

  • Sensing and Attending (Become aware of sounds and choose to focus attention)
  • Understanding and Interpreting (Decode sounds, assign meaning to words and phrases, interpret message)
  • Evaluation (Sort out facts from opinion)
  • Response (Provide feedback)
• ULRICH MODEL - A Strategic HR Planning

  • Make it applicable (plan it well with guiding principles)
  • Be strategic partner (company values)
  • Involve People (staff giving their opinions)
  • Understand how technology can be used
• Soft Skills


  Personality, relationships, communication
• Hard Skills


  Technical skills that were used to work such as knowledge
• MBO - Management by Objectives


  (Peter Drucker)
• Steps in Progressive Discipline

  • Verbal warning
  • Written warning
  • 2nd official warning
  • Suspension
  • Termination
• Redundancy


  The process when employers have to let go of one or more employees due to circumstances unrelated to job performance or behavior
• Types of Organization Structure

  • Collegiate (classic structure with dual structure of administration used in universities)
  • Bureaucratic (top to down decision making)
  • Innovative (flexible structure not only to-down decision making)
  • Enterprise (the industrial approach used for business)