this is the science of predicting future demand by anticipating the likely behaviour of consumers in given circumstances
quantitative forecasting methods
used when there is historical data available
time series analysis
use of market research
when looking at past trends in data to forecast this is called extrapolation
qualitative forecasting techniques
when there is no historical data available this is used
the Delphi technique
brainstorming
intuition
expert opinion
External factors that impact sales forecasting
the state of the economy
consumer changing tastes
competition
Time series analysis
uses evidence from past sales records to predict future sales patterns
seasonal
cycle
trend
random
Correlation
measures the relationship between two variables
the two variables are plotted on scatter diagram
can be positive, negative or have no correlation
3 point moving average
helps to identify the underlying trend
extrapolation does this also after the 3PA is plotted on a graph
Brainstorming
a way to generate new useful ideas and promoting creative thinking, usually between a group of people
all ideas are welcome and no one is wrong
requires creativity
Intuition
when business leaders and managers lean on a 'gut feeling'
successful for a lot of good leaders as they have experience
Expert opinion
there are consultants that specialise in certain industries or economists whom have opinions on future demand which could be useful to give a business insight
Delphi method
+ can be used in a variety of different situations and complex problems
+ structured way for people to make decision
+ no bias
-long process to complete
-assumes the experts will come to a consensus
-monetary payments to the experts may lead to a bias in results