speak to individual and explain how they are discriminating, to raise their awareness
challenge behaviour at time
ask them to reflect on their actions or what they said
challenge behaviour at time
encourage them to speak with person they have discriminated against and to apologise
challenge behaviour at time
report the incident to senior staff or manager
challenge behaviour afterwards through procedures
show individual relevant policy, eg. bullying, confidentiality, equal opportunities
challenge behaviour afterwards through procedures
discuss at senior management level so that they can address issue with training or disciplinary action to raise awareness of serious nature of what happened
challenge through long term proactive campaign
provide regular training for staff over time to raise awareness of correct ways of working so they can address issue if they observe any discriminatory practice
challenge through long term proactive campaign
send person who has been discriminating on an equality and diversity course
challenge through long term proactive campaign
run sessions or workshops about the values of care