Collective programming of the mind - Geert Hofstede
How things are done - John Mole
More or less cross-cultural - Debora Tannen
Storehouse or library of possible meanings and symbols - Ron Scollon
Characteristics of culture
Learned behavior
Abstract
Pattern of learned behavior
Product of behavior
Includes attitudes, values, and knowledge
Includes material objects
Shared by members of society
Super organic
Pervasive
Way of life
Human product
Idealistic
Transmitted among members of society
Continually changing
Variable
Integrated system
Low-context culture
Communication relies heavily on explicit and precise language, much of the information is conveyed through words rather than non-verbal cues or shared background knowledge
Low-context cultures
Germans
Americans
High-context culture
Communication relies less on explicit language and more on non-verbal cues, context, and shared background knowledge, what is left unsaid or implied can be just as important as what is said directly
High-context cultures
Japanese
Chinese
Universalism vs Particularism
Universalism: Strong emphasis on rules, laws, and contracts that apply to everyone equally
Particularism: Relationships and context often take precedence over strict adherence to rules
Universalistic culture
Germany
Particularistic culture
China
Individualism vs Collectivism
Individualistic: Value personal goals, autonomy, and individual achievement
Collectivistic: Emphasize group harmony, collective goals, and cooperation
Individualistic culture
United States
Collectivistic culture
Japan
Specific vs Diffuse
Specific: Relationships are compartmentalized, personal life is kept separate from work life
Diffuse: Personal and professional lives are intertwined, relationships are more holistic
Specific culture
United States
Diffuse culture
Mediterranean cultures like Greece
Achievement vs Ascription
Achievement: Regards people based on their education, ability, success in chosen career, competition
Ascription: Values others according to their social connections, age, gender, origin, or religion
Achievement culture
United States
Ascription culture
Saudi Arabia
Neutral vs Affective
Neutral: Emotions are controlled and not openly displayed in public settings
Affective: Emotions are openly displayed
Neutral culture
Scandinavian countries like Sweden
Affective culture
Countries like Italy
Time Orientation: Sequential vs Synchronic
Sequential: Time is viewed as more linear and structured, prioritize punctuality, adherence to schedules, and completing one task before moving on to the next
Synchronic: Time is viewed as more fluid and less structured, engage in multiple activities simultaneously, less strict sense of punctuality or linear time
Sequential culture
Switzerland
Synchronic culture
Mediterranean cultures like Italy and Greece
Inner-directed Orientation vs Outer-directed Orientation
Inner-directed: Rely on internal values, beliefs, and moral compass, less influenced by external opinions or societal pressures
Outer-directed: More influenced by external factors, such as societal norms, peer pressure, and the expectations of others, concerned with social image and seek approval from peers and society
Inner-directed culture
Scandinavian countries like Sweden and Norway
Outer-directed culture
Japan
Melting pot
Metaphor used to describe a cultural assimilation process in which different cultural groups blend together to form a homogeneous, unified culture
Cultural pluralism
Concept that celebrates and encourages the coexistence of multiple distinct cultures within a society, individuals and cultural groups are encouraged to maintain their unique identities, languages, customs, and traditions
Ethnocentrism
Tendency of individuals or groups to judge and evaluate other cultures or ethnic groups by the standards, norms, values, and beliefs of their own culture, viewing one's own culture as superior or more "right" compared to other cultures
The more experienced a person has for cultural differences, the more that he will develop competence in working for intercultural relations and in attaining effectiveness when working across cultures