A set of managerial decisions and actions that help determine the long-term performance of an organization
Phases of strategic management
Basic financial planning
Forecast-based planning
Externally oriented (strategic) planning
Strategic management
Basic financial planning
Managers initiate serious planning when they are requested to propose the following year's budget
Projects are proposed on the basis of very little analysis, with most information coming from within the firm
Normal company activities are often suspended for weeks while managers try to cram ideas into the proposed budget
The time horizon is usually one year
Forecast-based planning
As annual budgets become less useful at stimulating long-term planning, managers attempt to propose five-year plans
At this point, they consider projects that may take more than one year
This phase is also time consuming, often involving a full month or more of managerial activity to make sure all the proposed budgets fit together
Externally oriented (strategic) planning
Top management takes control of the planning process by initiating a formal strategic planning system
The company seeks to increase its responsiveness to changing markets and competition by thinking and acting strategically
Strategic management
Top management forms planning groups of managers and key employees at many levels, from various departments and workgroups
They develop and integrate a series of plans focused on emphasizing the company's true competitive advantages
Strategic plans at this point detail the implementation, evaluation, and control issues
Benefits of strategic management
A clearer sense of strategic vision for the firm
A sharper focus on what is strategically important
An improved understanding of a rapidly changing environment
Innovation
New products, services, methods, and organizational approaches that allow the business to achieve extraordinary returns
Aspects of sustainability management
The management of traditional profit/loss
The management of the company's social responsibility
The management of its environmental responsibility
The company has a relatively obvious long-term responsibility to the shareholders of the organization. That means that the company has to be able to thrive despite changes in the industry, society, and the physical environment.
Learning organization
Skilled at solving problems systematically
Experimenting with new approaches
Learning from their own experiences and past history as well as from the experiences of others
Transferring knowledge quickly and efficiently throughout the organization
Basic elements of strategic management
Environmental scanning
Strategy formulation
Strategy implementation
Evaluation and control
Environmental scanning
The monitoring, evaluating, and disseminating of information from the external and internal environments to key people within the corporation
SWOT approach
A way to represent the outcomes of environmental scanning
Strategy formulation
The process of investigation, analysis, and decision making that provides the company with the criteria for attaining a competitive advantage
Mission
The purpose or reason for the organization's existence
Objectives
The end results of planned activity
Strategy: Defining the competitive Advantage
Defining the competitive advantages
The typical larger business addresses three
types of strategy:
Corporate strategy
Business strategy
Functional strategy
Policy: Setting Guidelines
A broad guideline for decision making that links the formulation of a strategy with its implementation
Strategy implementation
A process by which strategies and policies are put into action through the development of programs, budgets, and procedures
Programs and tactics: defining actions
A statement of the activities or steps needed to support a strategy
Budgets
A statement of a corporation's programs in terms of dollars
Procedures
A system of sequential steps or techniques that describe in detail how a particular task or job is to be done
Evaluation and control
A process in which corporate activities and performance results are monitored so that actual performance can be compared with desired performance
Initiation of strategy
New CEO
External intervention
Threat of a change in ownership
Performance gap
Mintzberg's modes of strategic decision making
Entrepreneurial mode
Adaptive mode
Planning mode
Logical incrementalism
Board of directors
Has an obligation to approve all decisions that might affect the long-term performance of the corporation
Responsibilities of the board
Effective board leadership
Strategy of the organization
Risk vs. initiative and the overall risk profile of the organization
Succession planning for the board and top management team
Sustainability
Role of the board in strategic management
Monitor
Evaluate and influence
Initiate and determine
Agency theory
Concerned with analyzing and resolving two problems that occur in relationships between principals (owners/shareholders) and their agents (top management)
Stewardship theory
Suggests that executives tend to be more motivated to act in the best interests of the corporation than in their own self-interests
Top management responsibilities
Involve getting things accomplished through and with others in order to meet the corporate objectives
Executive leadership
The directing of activities toward the accomplishment of corporate objectives
Strategic vision
A description of what the company is capable of becoming
Social responsibility
A private corporation has responsibilities to society that extend beyond making a profit
Friedman's traditional view of business responsibility
Argued against the concept of social responsibility as a function of business
Carroll's four responsibilities of business
Economic responsibilities
Legal responsibilities
Ethical responsibilities
Discretionary responsibilities
Stakeholder analysis
The identification and evaluation of corporate stakeholders
Steps in stakeholder analysis
Identify primary stakeholders
Identify secondary stakeholders
Estimate the effect on each stakeholder group from any particular strategic decision