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Retail Logistics
Packaging Chapter 4 Part 2
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Zinziswa Mpengezi
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Cards (13)
Packaging
The type of
packaging
The design of
packaging
Information (on
packaging
)
Packaging and Logistics Trade Offs
Efficient
and
effective
packaging is required in Logistics
A
balance
is required that the packaging is not too expensive(or too
low
cost)
Too expensive packaging=
higher
selling price
Or low cost packaging= products being potentially
damaged
Legal requirements of
packaging
Packaging and
labelling
must meet certain legal requirements. E.g.
medication
Difference between Packaging and labelling
Packaging
refers to the physical materials used to wrap or
protect
goods
Labels
are attached on the product
package
to provide information
General Label information
What is the
product
?
Who the
manufacturer
of the product is ?
Date
of manufacture
Expiry
date
Best
before
date
Ingredients
How to use the product?
Handling
of the product
Barcoding
etc.
Some important legal labelling requirements
Name
,
trade
name/company or description
Name and complete address of manufacturer/packer, importer,
country
of origin of the
imported
food
Net
weight
, number or volume of contents in
metric
units
Distinctive
batch
, lot or
code
number
Some important legal labelling requirements
Month and year of
manufacture
and
packaging
What is the difference between "Best before" and "Expiry date"?
Pharmaceutical and industrial products must be in
English
If food products have been
genetically modified
(
GM
) this must be shown
CPA impact on packaging labelling
The aim of the CPA is to prevent exploitation or harm to consumers
By
regulating
the way in which businesses
interact
with consumers, and market their products and services
Packaging and labelling must not
mislead
or
deceive
consumers
CPA impact on packaging/labelling
Misleading trade descriptions
are any statement made on the label or packaging which are untruthful
Or when a supplier intentionally displays information that is likely to
mislead
the consumer- e.g. "slimming" "no sugar"
CPA impact on packaging/labelling
Remedy Health's' Detox Foot
pads were found to have no proof that the product actually to
detoxify
your body etc.
CPA impact on packaging/labelling
The labelling must be in
clear
and
plain
language
Packages containing any
hazardous
or
unsafe
goods must have sufficient information advising the consumer of the risk
Should a consumer suffer harm- the supplier may be held
liable
without needing to prove
negligence
on the part of the supplier
Example of misleading advertising/labeling
Duracell was ordered to remove its "
misleading
" claim that its product lasts "up to
10
times longer" than ordinary zinc batteries
When packaging and labelling products, suppliers should keep the following in mind
Ensure that the labelling is not
false
or
misleading
Include a warning on all packaging in respect of unusual hazards which may be caused as a result of i.e.
allergens
,
additives
or colorants
The consumer must be clear that if the consumers does not use the product in the "correct way"
harm
could occur to them
All labelling and packaging should be
checked
–if its in line with all the
labelling legislation
, regulations and standards