the focus here is on interpersonal processes between the two partners. they can no longer avoid talking about their relationship. there is a series of confrontations over a period of time, in which the relationship is discussed and dissatisfcations are aired. these are characterised by anxiety, hostility, usually complaints about lack of equity. resentment over imbalanced roles and a rethinking of the commitment. there are two outcomes - a determinination to continue breaking up, or a renewed desire to repair it