A particular type of group—one whose members are working together in the pursuit of a shared goal
Teamwork
The collaborative effort of two or more individuals working together to achieve a common goal or complete a task. It is characterized by task-oriented interdependence, where each member's efforts are integrated and contribute to the overall outcome.
Varieties of Teams
WorkTeams
ManagementTeams
ProjectTeams
AdvisoryTeams
Self-ManagingTeams
Cross-functionalteams
Boundary Spanners
Individuals who establish relationships with people, groups, or organizations outside of their own group
Multiteam System
Networks of interrelated teams united by common purposes
Open Systems Theory
Defined a system to be a "complex of mutually interacting components"
Input-Process-Output Model
A model for understanding team dynamics
Antecedent Factors that Influence Teams
Individual-level factors
Team-levelfactors
Contextual and environmental-level factors
TeamComposition
The individuals who were selected to make up the team
TeamPersonality
The personality traits of the team members
Five-Factor Model of Personality
Consciousness
Extraversion
Agreeableness
Emotional Stability (or low neuroticism)
Openness
Team Orientation
Individuals' beliefs about groups
Knowledge, Skill and Ability (KSA)
The qualities and characteristics needed to complete a job or task successfully
Types of KSAs
Task-relevantproficiencies
Interpersonalskills
CollectiveIntelligence
Generalized proficiency of a team
Basic Social Skills
Conversational skill
Emotional Sensitivity
Maintaining self-control
Making appropriate self-disclosures
Giving praise and encouragement as needed
Expressing agreement
Teams
A particular type of group—one whose members are working together in the pursuit of a shared goal
Teamwork
The collaborative effort of two or more individuals working together to achieve a common goal or complete a task. It is characterized by task-oriented interdependence, where each member's efforts are integrated and contribute to the overall outcome
Varieties of Teams
Work Teams
Management Teams
Project Teams
Advisory Teams
Self-Managing Teams
Cross-functional teams
Boundary Spanners
Individuals who establish relationships with people, groups, or organizations outside of their own group
Multiteam System
Networks of interrelated teams united by common purposes
Open Systems Theory
Defined a system to be a "complex of mutually interacting components"
Input-Process-Output Model
A model for understanding team dynamics
Input Factors
Individual-level factors
Team-level factors
Contextual and environmental-level factors
TeamComposition
The individuals who were selected to make up the team
TeamPersonality
The personality traits of the team members
Five-Factor Model of Personality
Consciousness
Extraversion
Agreeableness
Emotional Stability (or low neuroticism)
Openness
Team Orientation
Individuals' beliefs about groups
Knowledge, Skill and Ability (KSA)
The qualities and characteristics needed for success at a task
Types of KSAs
Task-relevantproficiencies
Interpersonalskills
CollectiveIntelligence
Generalized proficiency of a team
Basic Social Skills
Conversational skill
Emotional Sensitivity
Maintaining self-control
Making appropriate self-disclosures
Giving praise and encouragement as needed
Expressing agreement
TeamKnowledge
Understanding the unique interpersonal dynamics of teams themselves
Categories of Diversity
Social-category differences
Differences in knowledge or skills
Differences in values or beliefs
Personality differences
Organizational or community-status differences
Differences in social and network ties
Diverse teams
Maximize performance on difficult tasks
Diverse teams
Have potential for process loss
Diversity, when based on information and expertise, tends to improve team outcomes, particularly on difficult tasks
Designing for Diversity
1. Diverse teams need time to work through initial differences
2. Minimize conflict by minimizing distinctions based on category memberships
3. Organization's culture influences how teammates respond to diversity
Interlocking Interdependence
Improves transactive memory systems and enhances the development of common mental models, which both improve team performance
SharedMental Models
Knowledge, expectations, conceptualizations, and other cognitive representations that members of a group have in common pertaining to the group and its members, tasks, procedures, and resources