Business ( quality control )

Cards (7)

  • What’s quality control?
    Process where products are inspected at the end
  • Benefits of Quality Control

    Reduces chance of poor quality products reaching users
  • Benefits of Quality Control

    Only some employees need to be trained as inspectors look for failts
  • Costs of quality control
    Faults are found at the end of production
    high wastage costs
    reworking faulty products costs time and money
  • Benchmarking
    Business will identify a 'benchmark' by looking at an example of something which is regarded the best in the industry, and then compare itself to that example
  • Quality Circles
    • A small group of workers will meet, with the objective of solving problems in production
    • Management, frontline workers, engineers etc. will meet so that a 360-degree view of everyone's opinion is heard
  • Total Quality Management (TQM)

    The most complete form of quality control