Business ( quality control )

• What’s quality control?


  Process where products are inspected at the end
• Benefits of Quality Control


  Reduces chance of poor quality products reaching users
• Benefits of Quality Control


  Only some employees need to be trained as inspectors look for failts
• Costs of quality control

  Faults are found at the end of production

  high wastage costs

  reworking faulty products costs time and money
• Benchmarking

  Business will identify a 'benchmark' by looking at an example of something which is regarded the best in the industry, and then compare itself to that example
• Quality Circles


  • A small group of workers will meet, with the objective of solving problems in production
  • Management, frontline workers, engineers etc. will meet so that a 360-degree view of everyone's opinion is heard
• Total Quality Management (TQM)


  The most complete form of quality control