Data orig

Cards (17)

  • Data analytics
    The science of analysing raw data in order to make conclusions about that information
  • Data analytics
    The process of examining datasets to draw conclusions about the information they contain
  • Data analytic techniques
    • Enable you to take raw data and uncover patterns to extract valuable insights from it
  • Specific benefits of data analytics
    • Improved Decision Making
    • More Effective Marketing
    • Better Customer Service
    • More Efficient Operations
  • Improved Decision Making
    • Companies can use the insights they gain from data analytics to inform their decisions, leading to better outcomes
    • Data analytics eliminates much of the guesswork from planning marketing campaigns, choosing what content to create, developing products and more
    • It gives a much clearer view of what customers needs, which means better understanding, enabling companies to meet customer needs better
    • With modern data analytics technology, companies can continuously collect and analyze new data to update their understanding as conditions change
  • More Effective Marketing
    • Better understanding of customer leads to more effective marketing
    • Data analytics also gives useful insights into how marketing campaigns are performing so that fine-tuning can be made for optimal outcomes
    • Using Analytics tool, companies can gain insights into which audience segments are most likely to interact with a campaign and convert. This information can also be used to adjust targeting criteria either manually or through automation, or use it to develop different messaging and creative for different segments
  • Better Customer Service
    • Data analytics provide companies with more insights into their customers, allowing them to tailor customer service to their needs, provide more personalization and build stronger relationships with them
    • Data can reveal information about your customers' communications preferences, their interests, their concerns and more. Having a central location for this data also ensures that your whole customer service team, as well as the sales and marketing teams, are on the same page
    • Data analytics can help streamline your processes and save money. An improved understanding of what customer wants means less time on creating ads and content that don't match customer's interests
    • In addition to reducing costs, analytics can also boost your revenue through increased conversions, ad revenue or subscriptions
  • Types of data analytics
    • Descriptive analytics
    • Diagnostic analytics
    • Predictive analytics
    • Prescriptive analytics
  • Descriptive analytics
    Describes what has happened over a given period of time
  • Diagnostic analytics
    Focuses more on why something happened. This involves more diverse data inputs and a bit of hypothesizing
  • Predictive analytics
    Moves to what is likely going to happen in the near term
  • Prescriptive analytics
    Suggests a course of action
  • Data analyst
    • Exists at the intersection of information technology, statistics and business
    • Combines these fields in order to help businesses and organizations succeed
    • The primary goal is to increase efficiency and improve performance by discovering patterns in data
  • Role of data analyst
    • Involves working with data throughout the data analysis pipeline
  • Travel and hospitality industry -this industry can collect customer data and figure out where the problems, if any, lie and how to fix them.
  • Healthcare combines the use of high volumes of structured and unstructured data and uses data analytics to make quick decisions.
  • The retail industry uses large amounts of data to meet the ever-changing demands of shoppers. The information retailers collect and analyze can help them identify trends, recommend products, and increase profits.