A highly subjective research discipline, designed to look beyond the percentages to gain an understanding of feelings, impressions and viewpoints
Quantitative research
A numbers-based research discipline, statistically measures attitudes, behaviour, and performance and provides results in percentages that are easier to interpret
Qualitative research
Utilizes smaller, highly targeted samples
Expert moderators use a multitude of techniques to obtain in-depth information
Interviews are lengthy, allowing the moderator to elicit extremely candid, highly complex responses
Results in rich, in-depth data laden with insight unobtainable from quantitative research techniques
Qualitative research
Flexible
Highly-focused
Designed to be completed quickly
Readers relate to the findings easily
Aim of qualitative research
To understand experience as nearly as possible as its participants feel it or live it
Quantitative research
Statistically measures attitudes, behaviour, and performance
Provides results in percentages that are easier to interpret
Yields data that's projectable to a larger population
Effectively translates data into easily quantifiable charts and graphs
Quantitative paradigm
Based on positivism - science is characterized by empirical research; all phenomena can be reduced to empirical indicators which represent the truth
There is only one truth, an objective reality that exists independent of human perception
Investigator and investigated are independent entities, so the investigator can study a phenomenon without influencing it or being influenced by it
Quantitative research
Concerned with the collection and analysis of data in numeric form
Tends to emphasize relatively large-scale and representative sets of data
Quantitative research
Control - enables the scientist to identify the causes of observations
Operational definition - terms must be defined by the steps or operations used to measure them
Replication - data obtained must be reliable and repeatable
Hypothesis testing - systematic creation and empirical testing of hypotheses