Org Ad: Policies and Procedures

• Recruitment & Interview

  ● responsibilities and methods for recruitment (reimbursement, final decision on hiring)

  ● purpose of interview: provide an opportunity for employer and potential employee to communicate
• Pre-employment Physical Examination

  ● for protection of employer and patients

  ● should state that continued employment is dependent on ‘satisfactorily meeting physical requirements for the job
• Orientation

  ● should specify who will orient new employee and when the orientation will be

  ● new-employee should sign a written statement that he has received, read, & understands the center’s policies : & procedures
• Probationary Period

  ● trial & adjustment period for both employee & employer

  ● performance evaluation should be done after this period

  ● should not be less than 1 mo. & not more than 3 mos.
• Transfers & Promotions

  ● explains how employees can or will be considered for transfers and promotions
• Performance Evaluation

  ● for optimum personnel management &. professional growth

  ● should specify when & by whom will it be administered as well as how are the results going to be processed and used

  ● should be signed by the supervisor performing the evaluation and by the employee being evaluated
• Salary Policy

  ● should state when increases are given & in what conditions

  ● difference between: a) salary policy, b) salary range
• Hours of Work

  ● should specify the additional work hours required of the ‘employee, as well as whether these will be compensated
• Health Services

  ● should include when they should be done, who will pay for them, what action will be done if these requirements are not met
• Dress Code

  ● establishes wearing apparel & personal grooming requirements for employees during work hours
• Vacation

  ● should indicate the amount of vacation accrual for each employee & under what conditions can vacation time be taken

  ● should also establish the accrual rate & maximum accrual permitted
• Sick Leave

  ● (def.) amount of time an employee can be absent from work because of illness & still receive normal pay

  ● policy should include: conditions that must be met to receive paid sick leave (e.g. notification by a certain time, etc.}: the amount of sick leave; when is it given; & whether it can be
• Authorized Leave of Absence

  ● should cover all authorized LOAs not covered in the sick leave or vacation policies

  ● policy should state whether it is with or without pay
• Discipline

  ● should state who will apply disciplinary action & what comprises disciplinary action
• Temporary or Part-Time Employment

  ● explains working conditions for temporary & part-time workers

  ● should clearly state the salaries and benefits of such employees
• Retirement

  ● Policy states the age limit at which employment must be terminated
• Termination of Employment

  ● Explains conditions for termination employment by both employer and employee

  ● Should establish requirements for employees who terminate employment, & whether they will receive terminal benefits ○ Most common requirement: specified advance notice of intention to terminate employment
• Exit Interview

  ● provides information as to why employee & leaving

  ● policy should require supervisors to conduct exit interviews and employees to sign written statement of reason for leaving
• Expense Reimbursement

  ● policy establishes regulations for reimbursement of certain expenses such as travel, room, meats, etc.

  ● policy should specify what are covered by reimbursements and the limitations, if any
• Speaking Engagements

  ● should specify the conditions & requirements if an employee & having such engagements

  ● policy should also cover topics such as reimbursements & retention of honoraria
• Additional Employment

  ● includes restrictions regulating employment or practice of personnel outside of employment with the PT service
• Referral Policy

  ● policy sets conditions required for referring patients for evaluation & Rx & the conditions for ‘acceptance

  ● should also specify the sources, methods, & information required of referrats
• Discount Policy

  ● included if the service provides discounts to certain individuals

  ● policy should list by category the persons or agencies entitled to discount rates & meets optimum operational standards
• Affirmative Action

  ● policy should clearly state the recruitment & employment practices put into effect to prohibit discrimination
• Equipment Maintenance

  ● policy should provide assurance that equipment are properly calibrated & meets optimum operational standards

  ● policy on preventive maintenance should state who will do it & at what intervals as well as what equipment will be cleaned
• Medical Records

  ● policy shall establish what the records shall contain; who is routinely privileged access to the records;. what are the requirements before the information is given to those with access: & the method for retention, of the records
• Personnel

  ● include procedures on how to do transfers, how to apply infrared, ultrasound, etc.
• Records

  ● Procedures should specify how to compile, control & store records; where & in what order is information placed in the record; & the personnel responsible for them
• Statistics

  ● should state what data will be kept, how will they be recorded & summarized & who Is responsible for them
• Fire and Evaluation

  ● details exactly what is to be done.by each employee during such situations (e.g. how to sound a general alarm; How to evacuate patients & workers based on physical facilities)
• Disaster Plan

  ● includes use of the PT dept, physical facilities & services in the event of a disaster
• Safety Plan

  ● e.g. grounding of electrical equipment, use: of non slip floors
• Accident and Medical Incident

  ● states what is to be done in the event that an accident or medical incident happens to a patient or employee
• Referral

  ● states how referrals will be processed after receipt
• Financial Records

  ● explains how Rx charges are made and how they are forwarded to the accounting office
• Purchasing

  ● Explains how to buy non-inventoried supplies used in dep. ○ Most common method: use of PURCHASE REQUISITIONS & PURCHASE ORDERS
• Supplies Requisition

  ● provides method of obtaining materials necessary for day to day operation
• Equipment Maintenance

  ● states procedures for maintaining equipment in clean, sanitary & working condition

  ● should specify how often & how cleaning is done