3.2 Bus Man

• On the Job Training

  involves employee improving their knowledge and skills within the workplace
• Off the Job Training


  involves improving their knowledge and skills in a location external to the business.
• Management by Objectives


  is both managers and employees collaboratively setting individual employee goals that contribute to the achievement of wider business objectives.
• Appraisals


  is a manager assessing the performance of an employee against a range of criteria, providing feedback and establishing plans for improvement in the future
• Self Evaluation


  is an employee assessing their individual performance against a set criteria
• Employee Observation


  is a range of employees from different levels of authority assessing another employee's performance against a set criteria.
• Termination management


  is the process of ending an employee's contract.
• Retirement


  involves an individual deciding to leave the workforce permanently as they no longer wish to work
• Redundancy


  involves an employee no longer working for a business because there is insufficient work or their job no longer exists.
• Resignation


  involves an employee voluntarily terminating their own employment, usually to take another job position elsewhere.
• Dismissal


  involves the involuntary termination of an employee who fails to meet required work standards or displays unacceptable or unlawful behaviour.
• Entitlement considerations


  are legal obligations an employer owes to its employees following the termination of their employment contract.
• Transition Considerations


  are social and ethical practices that a manager can consider implementing when terminating employment.
• Role of the Human Resource Manager


  are individuals who coordinate the relationship between employees and management within a business.
• Role of the Employee


  are individuals who are hired by a business to complete work tasks and support the achievement of its objectives.
• Role of the Employer Associations

  are advisory bodies that assist employers in understanding and upholding their legal business obligations.
• Role of the Unions

  are organisations composed of individuals who represent and speak on behalf of employees in a particular industry to protect and improve their wages and working conditions.
• Role of the Fair Work Commission (FWC)


  is Australia's independent workplace relations tribunal that has a range of responsibilities outlined by the Fair Work Act
• Awards


  are legal documents that outline minimum wages and conditions of work for employees across an entire industry
• Agreements


  are legal documents that outline the wages and conditions of employees and are applicable to a particular workplace or group of businesses
• Dispute Resolution Process


  is a formalised set of steps that employees can follow to resolve workplace dispute
• Step 1


  Employee presents their complaint to their supervisor/manager
• Step 2


  Employee presents the issue to more senior levels of management
• Step 3


  An impartial third party is brought in to help the disputing pirates resolve their conflict through mediation
• Step 4


  The dispute is referred to the Fair Work Commision, where arbitration will occur
• Arbitration


  is an independent third party hearing arguments from both disputing parties and making a legally binding decision to resolve a conflict.
• Mediation


  is an impartial third party facilitating the discussion between disputing parties to help each side of the conflict reach a resolution themselves
• Human Resource Management


  Human Resource Management is the organisation of employees roles, pay and working conditions in order to increase efficiency of both the employees and business.
• On the Job Training

  involves employee improving their knowledge and skills within the workplace
• Off the Job Training


  involves improving their knowledge and skills in a location external to the business.
• Management by Objectives


  is both managers and employees collaboratively setting individual employee goals that contribute to the achievement of wider business objectives.
• Appraisals


  is a manager assessing the performance of an employee against a range of criteria, providing feedback and establishing plans for improvement in the future
• Self Evaluation


  is an employee assessing their individual performance against a set criteria
• Employee Observation


  is a range of employees from different levels of authority assessing another employee's performance against a set criteria.
• Termination management


  is the process of ending an employee's contract.
• Retirement


  involves an individual deciding to leave the workforce permanently as they no longer wish to work
• Redundancy


  involves an employee no longer working for a business because there is insufficient work or their job no longer exists.
• Resignation


  involves an employee voluntarily terminating their own employment, usually to take another job position elsewhere.
• Dismissal


  involves the involuntary termination of an employee who fails to meet required work standards or displays unacceptable or unlawful behaviour.
• Entitlement considerations


  are legal obligations an employer owes to its employees following the termination of their employment contract.