Describes the ongoing development of invention, innovation and sharing of technology or processes.
Automation
To use robotics to carry out repetitive tasks in manufacturing industry. These can be used in:
Retail (self checkouts)
Banks (replaces bank clerks and used to sell new products)
Warehousing (removing goods as well as packaging and transport)
Online services (can determine which products are marketed, which they will be placed and what prices are charged)
Utilities (gas and electricity)
What is IT?
Information Technology used to store and communicate business information to staff and customers
What is internet marketing?
The use of online resources to promote a company and its product or service to generate leads, drive traffic and increase sales.
Web-based customer relationship
A software solution where there is no hardware or software located on the customer's premises. Instead, the software is hosted on a range of data center servers managed by a third party.
What is Business to business (B2B)?
A transaction or business conducted between one business and another, such as a wholesaler and retailer.
What is manufacturing resource planning 2 (MRP2)?
Used by manufacturing businesses to plan all aspects of the business activity. It takes forecast and turns them into a series of objectives and targets for each function or department in an organisation.
What is EPOS?
Electronic Point of Sale. It is a system used in retail stores to process customer sales, enable payment transactions, and capture customer data.
What is Computer aided design (CAD)?
A 3D designing software used to model real world products before they're ever manufactured.
What-aided manufacture (CAM)?
Uses of computers/ machinery in the production of goods/ services.
Robotics (CAM)
Machines that undertake tasks originally done by humans. This speeds up the process and makes fewer mistakes.