a business is an organisation that exists to provide goods and services on a commercial basis to customers
Business Objectives
Profit
growth
survival
cash flow
social
ethical
business objectives should be
S - specific
m - mesurable
a - achieveable
r - relevant
t - time bound
What is a mission statement?
A business needs a mission. This is its ultimate purpose
qualitative statement of an organisation's aims that uses language intended to motivate employees and convince customers, suppliers and those outside of the firm of its sincerity and commitment
A good mission statement
excites, inspires, motivates and guides
relevant to all major share-holders
differentiates the business from competitors
formulation of objectives
Relationship between mission and objectives
mission statements is at the top of the hierarchy
objectives are derived from the mission statement of the business
Profit...
reward that the business owners want to achieve from taking risk and making investments
without the possibility of making profit, there is no inventive to set up a business
Profit: Equation
total revenue - total costs
Revenue
can also be known as turnover and sales
measured over a period of time and for an individual product