Chapter 5: Marketing, Mindset, Market, and Message

Cards (32)

  • Marketing is the promotion of business products or services to a target audience. It is, in short, an action taken to bring attention to a business' offerings; they can be physical goods for sale or services offered.
  • An opportunity is anything that provides you with a chance to change your circumstances for the better.
  • Curiosity. Opportunity desires a curious mind that is always asking deeper and more insightful questions.
  • Generosity. Opportunity desires a generous heart that is willing to give opportunities to others.
  • Perseverance. Opportunity desires someone who has determination, who will keep persisting and persevering despite the seemingly insurmountable obstacles that stand in their way.
  • Confidence. Opportunity desires a confident demeanor — someone who never doubts their skills, strength, resources, and abilities.
  • Optimism. Opportunity desires an optimistic attitude that does not end if things do not go as expected.
  • Playfulness. Opportunity desires a light-hearted approach that is willing to be a little creative, willing to think outside the box, and willing to break conventional rules.
  • Responsibility. Opportunity desires someone who is fully committed and responsible for their decisions, behavior and actions, someone who does not make excuses or blames others.
  • Hindsight. Opportunity desires someone with hindsight who can see beyond this fleeting moment into the future. This person understands that what might look like a problem now might actually be a once in a lifetime opportunity.
  • Gratitude. Opportunity desires a grateful spirit that is thankful for anything that life throws its way, no matter how dark or grim it might seem on the surface.
  • A marketing strategy is selecting and describing one or more target markets that a company's product or service will identify for business opportunities
  • A target market is a defined group most likely to buy a company's products or services
  • The first step is to conduct a MOA (Marketing Opportunity Analysis).
  • Positioning is communicating to overall positive impression of a brand, relative to completion.
  • A marketing mix is the perfect selection of product, place, price and promotion strategies used to have mutually beneficial exchanges with a target market.
  • Product Strategies - The heart of the marketing mix is of course the product or service.
  • Place strategies - are all about making the product or service available to the consumers when they want and need them.
  • SERVICES MARKETING MIX (1E 6P) (PLACE, PRICE, PROMOTION, PRODUCT/SERVICE, ENVIRONMENT, PEOPLE, PROCESS)
  • Product/Service – To satisfy consumer needs and wants.
  • Price – To make product affordable to target consumers
  • Place – To make product availableconsistent with consumers; purchasing pattern
  • Promotions – To build and improve consumer demand
  • Environment – To create the tangible expression of the brand engaging the senses through the layout and images of the services cape.
  • People – To show a living representation of the brand promise.
  • People – To show a living representation of the brand promise.
  • VALUE PROPOSITION (SUPERIOR, PARITY, INFERIOR, DIFFERENT)
  • SUPERIOR – Better than what’s available: HIGH QUALITY – HIGH PRICE
  • PARITY – Same as what’s available: SAME QUALITY – SAME PRICE
  • INFERIOR – Not as good as what’s available: LOWER QUALITY – LOWER PRICE
  • DIFFERENT – Different from what’s available: Can be higher or Lower Price
  • brand name - is the name that you use to identify the family of products or services that you offer or a single line of products or services that you offer.