CHAPTER 4

• Attitudes - It reflect how we feel about something. They encompass such affective feelings  likes and dislikes,  satisfactions

  and dissatisfactions
• The Components of an Attitude - Cognitive, Affective, Behavioral
• Attitude - refers to an expression of the way one feels
• Behavior - It is the way that someone acts.
• Job satisfaction - A positive feeling about the job resulting from an evaluation of its characteristics
• Job involvement - A degree of psychological identification with the job where perceived performance is important to self-worth
• Psychological empowerment - Belief in the degree of influence over the job, competence, job meaningfulness, and autonomy
• Organizational commitment - Identifying with a particular organization and its goals, while wishing to maintain membership in the organization
• Perceived Organizational Support - Degree to which employees believe the organization values their contribution and cares about their well-being
• Employee engagement - The degree of involvement with, satisfaction with, and enthusiasm for the job
• Job satisfaction - is defined as the level of contentment employees feel with their job.
• Core self evaluation - people who believe in their inner worth and basic competence are more satisfied with their jobs