The art and science of formulating, implementing, and evaluating cross-functional decisions that enable an organization to achieve its objectives
Strategic Management
The company's game plan
Strategic management is used synonymously with the term strategic planning in this course
Sometimes the term strategic management refers to strategy formulation, implementation, and evaluation, with strategic planning referring only to strategy formulation
Strategy Formulation
1. Developing a vision and mission
2. Identifying an organization's external opportunities and threats
3. Determining internal strengths and weaknesses
4. Establishing long-term objectives
5. Generating alternative strategies
6. Choosing particular strategies to pursue
Strategy Formulation Decisions
What new businesses to enter
What businesses to abandon
Whether to expand operations or diversify
Whether to enter international markets
Whether to merge or form a joint venture
How to avoid a hostile takeover
Strategy Implementation
Requires a firm to establish annual objectives, devise policies, motivate employees, and allocate resources so that formulated strategies can be executed
StrategyEvaluation
1. Determining which strategies are not working well
2. Reviewing external and internal factors that are the bases for current strategies
3. Measuring performance
4. Taking corrective actions
Competitive Advantage
Any activity a firm does especially well compared to activities done by rival firms, or any resource a firm possesses that rival firms desire
A firm must strive to achieve sustained competitive advantage
Strategists
Individuals most responsible for the success or failure of an organization
Help an organization gather, analyze, and organize information
Vision Statement
Answers the question "What do we want to become?"
Mission Statement
Answers the question "What is our business?"
External Opportunities and Threats
Economic, social, cultural, demographic, environmental, political, legal, governmental, technological, and competitive trends and events that could significantly benefit or harm an organization
InternalStrengthsandInternalWeaknesses
An organization's controllable activities that are performed especially well or poorly, determined relative to competitors
SomeOpportunitiesandThreats
Availabilityofcapital can no longer be taken for granted
Consumersexpectgreenoperationsandproducts
Marketing is movingrapidly to the Internet
Commodity foodprices are increasing
An oversupply of oil is driving oil and gas prices down
Long-Term Objectives
Specific results that an organization seeks to achieve in pursuing its basic mission, more than one year
Strategies
The means by which long-term objectives will be achieved, may include geographic expansion, diversification, acquisition, product development, market penetration, retrenchment, divestiture, liquidation, and joint ventures
Annual Objectives
Short-term milestones that organizations must achieve to reach long-term objectives, should be measurable, quantitative, challenging, realistic, consistent, and prioritized
Policies
The means by which annual objectives will be achieved
Strategic management allows an organization to be more proactive than reactive in shaping its own future
Businesses using strategic-management concepts show significant improvement in sales, profitability, and productivity compared to firms without systematic planning activities
Financial Benefits of Strategic Management
Enhancedawareness of externalthreats
Improvedunderstanding of competitors' strategies
Increasedemployeeproductivity
Reducedresistance to change
Clearer understanding of performance–reward relationships
NonfinancialBenefits of Strategic Management
No formaltraining in strategic management
No understanding of or appreciation for the benefits of planning
No monetary rewards for doing planning
No punishment for not planning
Too busy "firefighting" (resolving internal crises) to plan ahead
View planning as a waste of time, since no product/service is made
Why Some Firms Do No Strategic Planning
Laziness; effective planning takes time and effort; time is money
Content with current success; failure to realize that success today is no guarantee for success tomorrow; even Apple Inc. is an example
Overconfident
Priorbadexperience with strategic planning done sometime/somewhere
Pitfalls in Strategic Planning
Using strategic planning to gain control over decisions and resources
Doing strategic planning only to satisfy accreditation or regulatory requirements
Too hastily moving from mission development to strategy formulation
Failing to communicate the plan to employees, who continue working in the dark
Top managers making many intuitive decisions that conflict with the formal plan
Top managers not actively supporting the strategic-planning process
Delegating planning to a "planner" rather than involving all managers
Failing to involve key employees in all phases of planning
Failing to create a collaborative climate supportive of change
Viewing planning as unnecessary or unimportant
Becoming so engrossed in current problems that insufficient or no planning is done
Being so formal in planning that flexibility and creativity are stifled
A fundamental difference between military and business strategy is that business strategy is formulated, implemented, and evaluated with an assumption of competition, whereas military strategy is based on an assumption of conflict
Both business and military organizations must adapt to change and constantly improve to be successful
Military strategy
Based on an assumption of conflict
Business strategy
Formulated, implemented, and evaluated with an assumption of competition
Fundamental difference between military and business strategy
Business strategy is formulated, implemented, and evaluated with an assumption of competition, whereas military strategy is based on an assumption of conflict
Business and military organizations
Must adapt to change and constantly improve to be successful