Present different views on the role of money in motivating staff, and how non-financialfactors may drive workers to improve their effort and output
The Main Theories of Motivation
Taylor'sScientificManagement
Maslow'sHierarchy of Needs
Herzberg'sTwoFactorTheory
Taylor's Scientific Management
Workers are motivated mainly by pay
They need tightly-defined tasks and close supervision
Maslow's Hierarchy of Needs
People move through levels of needs that motivate them
Once a need is met, it no longer serves to motivate
Herzberg's Two Factor Theory
Money is not a motivator but a lack of money leads to dissatisfaction
Workers are motivated by factors such as the opportunity to develop their skills
Taylor's Theory of motivation Explanation :
Developed the scientific management in the early 20th Century, focuses on breaking large tasks into smaller ones, providing workers with clear instructions and training to achieve maximum efficiency
Businesses utilizing Taylor's principles
Many manufacturing businesses use piece rate pay systems
Production lines involving human labour
Taylor's method
1. Study and analyse the work process
2. Standardise the work process
3. Select and train workers
4. Provide incentives for performance
Maslow's Hierarchy of Human Needs Explanation :
Outlines five tiers of human needs that must be met for individuals to reach their full potential
Maslow's Hierarchy of Needs
Physiological Needs
Safety Needs
Love and Belonging Needs
Esteem Needs
Self Actualisation Needs
Herzberg's two factor theory
Suggests that two influencers determine employeemotivation and jobsatisfaction: hygiene factors and motivators
Hygiene factors
Workingconditions
Coworker Relations
Policies and Rules
Supervisor Quality
Base wage, Salary
Motivator factors
Achievement
Recognition
Responsibility
Work itself
Personal Growth
Using Hygiene factors
1. Pay fair wages/salaries
2. Offer excellent working conditions
3. Offer employment contracts which provide job security
Using Motivation Factors
1. Build a recognition and rewardsculture
2. Offer opportunities for growth and development
3. Provide challengingwork which requires problem-solving
4. Implement jobrotation/delegation
Advantages of Maslow‘s theory:
Meeting employees needs establishes a satisfying work environment that needs to increase productivity and lower staff turnover
Offering incentives that matched their specific needs and desires improves staff loyalty
employees feel valued and supported by their employers, so that they perform at a higher level
Disadvantages of Maslow’s theory:
businesses need to tailor their approach to meet the individuals needs
It can be costly to meet all the employees needs
determining the best way to motivate, requires significant effort from management
Advantages of Taylor’s theory
Increased efficiency, lowers cost
Standard procedures that everyone follows reduces inconsistencies
Clear hierarchy leads to greater efficiency and efficient decision-making
Training and development improves employee performance, and job satisfaction
Disadvantages of Taylor‘s Theory
over emphasizes uni-and reduces worker satisfaction and creativity
Workers may disengage from work if they work in the machine-like system