RWS: Q4L1

• Heading


  Tells the recipient where to contact you or the business that hired you. Includes your street address, city, state, and zip code.
• Date


  The day the letter was finished, not the day you started writing it.
• Address


  Includes the recipient's name, title, business, and address. Formatted correctly for U.S. mailing.
• Greeting/Salutation


  Directly addresses the recipient as an opening to the body of the letter. Generally includes their title and last name followed by a colon or comma.
• Body


  Block and modified block format are the most commonly used. Left-align paragraphs and insert a blank line between them. Don't indent paragraphs.
• Close/Signature


  The closing of a letter starts two lines below the body and consists of the close, the handwritten signature, and the typed signature.
• P.S (postscript)


  Where you'll state whether any other documents or items are enclosed with your letter.
• Full block format


  • Every part of the business letter is left-aligned.
• Modified block format


  • The same as full block, except the sender's address is right-aligned.
• Semi block format


  • The same as full block, except the paragraphs have indentations.
• Simplified form


  • Uses a subject line instead of a salutation. Can be used for circulars or memos.
• Memorandum


  A memo (also known as a memorandum, or "reminder") is used for internal communications regarding procedures or official business within an organization.
• How to write a memo


  • Write a heading
  • Provide background on the issue
  • Write an introduction
  • Outline action items and timeline
  • Review and proofread before sending
  • Include a closing statement
• Electronic messaging


  A self-contained piece of digital communication that is designed or intended to be transmitted between physical devices. Includes email, text messages, instant messages, etc.
• Business Letter - professional, formal document, sent by one company to another, can be used by professionals, employees, stakeholders, as well as individuals.
• Types of Memo:

  1. Information Memo
  2. Problem-solving Memo
  3. Persuasion Memo
  4. Internal Memo Proposal
• Information Memo - deliver or request information or assistance.
• Problem-solving Memo - suggest action to improve situation.
• Persuasion Memo - encourage reader to undertake or take an action.
• Internal Memo Proposal - convey suggestions to senior management; propose new ideas or solutions to problems within the organization.
• Informal letter - personal letter, usually handwritten, often with no envelope; may include drawings, photographs, and other decorations.
• Memorandum (memo) is a short letter that contains important information about business matters.
• Parts of Memo:

  1. Heading
  2. Beginning
  3. Middle
  4. Ending
• Heading of Memo - date, recipient, sender, subject or topic of memo
• Beginning of Memo - purpose of memo
• Middle of Memo - significant details by listing it.
• Ending of Memo - emphasize what happens next, be clear on action.