Advantages of an Online Survey

• Survey is automatically sent


  The technology 'sends' the survey automatically. Once the technology is programmed to know when and how to deliver the online survey, the distribution process requires minimal human input.
• Data analysis is instant


  The analysis of the data is almost instant because the technology analyses it. This means decisions can be made to improve customer service based on the results more quickly than when using other methods.
• It is easy to target all the organisation's customers.