LO3 - Is Organizational Culture Important?

Cards (12)

  • Potential Benefits and Contingencies of Culture Strength
  • How widely and deeply employees hold the company’s dominant values and assumptions.​
    • Most employees understand/embrace the culture.​
    • Institutionalized through artifacts.​
    • Long-lasting – possibly originate with founder(s).
  • Three functions of strong cultures:​
    • Control system.​
    • Social glue.​
    • Sense-making.
  • Control system
    Organizational culture is a deeply embedded form of social control that guides employee decisions and behaviour.
  • Social glue
    Organizational culture is the social glue that bonds people together and makes them feel part of the organizational experience
  • Sense-making
    Organizational culture helps employees to make sense of what goes on and why things happen in the company
  • CONTINGENCIES OF ORGANIZATIONAL CULTURE AND EFFECTIVENESS
    1. Culture Content Is Aligned with the External Environment
    2. Culture Strength Is Not the Level of a Cult
    3. Culture Is an Adaptive Culture
  • adaptive culture

    An organizational culture in which employees are receptive to change, including the ongoing alignment of the organization to its environment and continuous improvement of internal processes.
  • Culture content is aligned with the environment.​
    • Misaligned culture guides wrong decisions and behaviours for relations with stakeholders.
  • Culture strength is not the level of a cult.
    • Cults lock people into mental models.​
    • Cults suppress subculture dissenting values.
  • Culture is an adaptive culture.​
    • External focus: need for continuous change.​
    • Support continuous improvement of internal work processes.​
    • Learning orientation.
  • learning orientation
    A set of collective beliefs and norms that encourage people to question past practices, learn new ideas, experiment putting ideas into practice, and view mistakes as part of the learning process.