Approaches To Staffing

• Staff as an asset is known as soft HRM.
• Staff as a cost is known as Hard HRM
• Soft HRM characteristics:

  • Training
  • Promotion
  • Empowerment
  • Consultation
  • Responsibility
• Hard HRM characteristics:

  • Control
  • Centralised
  • Tall Structure
  • Fixed term contract
  • minimum wage
  • external recruitment
• A flexible workforce is a HR strategy that uses temporary, part-time and peripheral workers to make it easier to respond to fluctuations in demand.
• Types of Flexible workforces:

  • Multiskilling
  • Part-Time
  • Temporary
  • Flexible hours
  • Home working
  • outsourcing
  • permanent
  • full time
  • shift work
• Multiskilling is a working practice that involves equipping workers with the skills and knowledge necessary to complete a range of tasks.
• Part-Time is a person who is contracted less than 30 hours per week for a business.
• Temporary is a person who is contracted to work for a business for a specified period of time.
• Flexible Hours is the practice of not offering employees a fixed number of hours per week.
• Home Working is the ability of an employee to carry out their job from their own home.
• Outsourcing is the practice of using the services of another organisation
• Permanent is employee does not have a pre-determines end date for their employment.
• Full Time is employees working around the stipulated working hours and may have limited flexibility.
• Shift work is a work activity that begins/ends outside of the standard daytime working hours of 7am-7pm.
• Redundancy is employees lose their jobs because the job itself is no longer needed; no fault of their own.
• Dismissal is when an employees contract is terminated due to a breach of the terms of that contract.
• Ways employees help improve their bad situation in an organisation are:

  • Individual approach
  • collective bargaining
• The individual approach is when individuals negotiate their own pay and conditions
• Collective bargaining is negotiations between workers and their representatives
• Trade Unions organise strikes as a last resort.
• Collective bargaining can be linked to motivation by:

  1. Mayo's Theory as communication increases productivity due to workers feeling valued.
  2. Herzberg's Theory is communication building relationships with motivates employee satisfaction.
  3. Maslow's Theory is communication meeting esteem needs on hierarchy.