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POM Q2
handout 7 pom
aim for impeccable standards proactively.
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Created by
kevs
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Cards (20)
The level of
education
and
training
received by individuals in a field can directly impact the quality and standards of their work
education
and
training
Well-trained chefLikelier to produce high-quality meals than someone with minimal culinary knowledge
Technology
and
Equipment
The tools and technology utilized in a particular industry also play a crucial role in maintaining quality and standards
technology
and
equipment
: Advanced manufacturing machinery. Can produce more precise and consistent products than outdated equipment
Workforce Competence
The competence and skills of the workforce contribute significantly to the overall quality and standards of a product or service
workforce
competence
: Team of experienced and knowledgeable professionalsLikelier to deliver a high-quality output than a less skilled workforce
Regulatory Compliance
Adherence to regulatory standards and guidelines is essential for ensuring quality and maintaining high standards
regulatory
compliance
Pharmaceutical companyMust comply with strict regulations to ensure the quality and safety of its medicines
The effectiveness of
supply
chain
management
can impact the quality of raw materials or components used in production
supply
chain
management
Reliable suppliers that meet quality standards.
Crucial to maintaining overall product quality
Customer
Feedback
and
Satisfaction
Customer feedback provides valuable insights into how well a product or service meets their expectations
customer
feedback
and
satisfaction
Restaurant that consistently receives positive feedback and high customer satisfaction ratingsIndicates a commitment to quality
Regular
monitoring
and
evaluation
processes are necessary to identify and address deviations from quality standards
Monitoring
and
Evaluation
Conducting inspections, quality audits, or performance measurements.To ensure that processes are compliant and adherence to standards is maintained
Organizational Culture
The culture within an organization also plays a significant role in maintaining quality and standards
organizational
culture
Company that promotes a culture of excellence.More likely to produce high-quality products
Effective
communication
and
collaboration
among team members are essential for aligning efforts and maintaining quality standards
communication
and
collaboration
Clear communication channels and a collaborative work environment in an office. Can help promptly identify and resolve quality issues
Continuous
Improvement
Emphasizing
continuous
improvement
is vital to maintaining and raising quality standards
continuous
improvement
Regular assessments, process optimization, and adopting new practices or technologies. Can help improve quality over time