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G10
English 10
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Created by
Aaron Alejandro
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Cards (21)
Types of Listening
Appreciative
,
Empathetic
,
Active/Comprehensive
,
Analytical/Critical
Appreciative Listening
for
enjoyment
,
sermons
(from priests, etc.)
by someone who we regard
Emphatic Listening
to show
concern
Active/Comprehensive
Listening
understanding the message
Active
/
Critical Listening
evaluating information
Types of Barriers in Communication
Physical
,
Psychological
,
Physiological
,
Linguistic
,
Cultural
Physical
Barrier
Inadequate
equipment
,
literal
physical
items
Psychological Barrier
many types of
mental
problems
Physiological Barrier
due to
illnesses
Linguistic Barrier
different
generational
terms
,
languages
, etc.
Cultural Barrier
cultural background
and
stereotypes
Types of Assertion
Basic
,
Emphatic
,
Escalating
,
Language
Basic Assertion
a
simple
,
straightforward
expression
of your
beliefs
,
feelings
, or
opinions
, uses
'I want'
or
'I feel'
Emphatic Assertion
recognition of a person's feelings
followed by a statement defending yourself
Escalating Assertion
when a person fails to respond to your basic assertion
, you become
firmer
Language Assertion
associated with you feeling
strong
and
angry
, may use
'I'
a lot
Types of
Claims
Fact
,
Value
,
Policy
Fact
can be
true
or
false
Value
personal
judgement
; own
belief
Policy
what
must be
or
must not be done
:
laws
and
rules
Expository
Essay
providing information
,
'information writing'
, Uses
Facts