English 10

• Types of Listening


  Appreciative, Empathetic, Active/Comprehensive, Analytical/Critical
• Appreciative Listening


  for enjoyment, sermons(from priests, etc.) by someone who we regard
• Emphatic Listening


  to show concern
• Active/ComprehensiveListening


  understanding the message
• Active/Critical Listening


  evaluating information
• Types of Barriers in Communication


  Physical, Psychological, Physiological, Linguistic, Cultural
• Physical Barrier


  Inadequate equipment, literal physical items
• Psychological Barrier


  many types of mental problems
• Physiological Barrier


  due to illnesses
• Linguistic Barrier


  different generational terms, languages, etc.
• Cultural Barrier


  cultural background and stereotypes
• Types of Assertion


  Basic, Emphatic, Escalating, Language
• Basic Assertion


  a simple, straightforward expression of your beliefs, feelings, or opinions, uses 'I want' or 'I feel'
• Emphatic Assertion


  recognition of a person's feelings followed by a statement defending yourself
• Escalating Assertion


  when a person fails to respond to your basic assertion, you become firmer
• Language Assertion


  associated with you feeling strong and angry, may use 'I' a lot
• Types of Claims


  Fact, Value, Policy
• Fact


  can be true or false
• Value


  personal judgement; own belief
• Policy


  what must be or must not be done: laws and rules
• Expository Essay


  providing information, 'information writing', Uses Facts