Competitors who offer lower prices than their rivals can gain a competitiveadvantage by attractingprice-sensitive customers who are looking for the best deal
They can also gain economies of scale by producing and selling their products at a lower cost, which can lead to higherprofits
Competitors who rely solely on lower prices may struggle to maintain their profitability if customers do not perceive the quality of their products to be adequate
They may also struggle to differentiate themselves from other low-pricedcompetitors in the market
Weaknesses of customer service as a competitive strategy
Competitors who rely solely on customerservice may struggle to compete with lower-priced rivals if customers do not recognise the additional costs of offering goodcustomerservice
Businesses must consider their competitors' prices when setting their own prices, as they need to remain competitive while also ensuring they are profitable
Product development decisions in a competitive market
Competitors' products and services can influence a business's product development decisions. It may increase the speed of development of newfeatures - or entirely newproducts
Businesses must develop effective marketingstrategies that will differentiate them from their competitors. Making decisions about advertising, promotions, and other marketing activities has to include an analysis of their competitors actions