operation management do

Cards (12)

  • Forecasting
    Predict the future demand for raw materials, finished goods, and services
  • Supply chain management
    Manage the flow of materials, information, people, and money from suppliers to customers
  • Facility layout and design
    Determine the best configuration of machines, storage, offices, and departments to provide the highest levels of efficiency and customer satisfaction
  • Technology selection
    Use technology to improve productivity and respond faster to customers
  • Quality management
    Ensure that goods, services, and processes will meet customer expectations and requirements
  • Purchasing
    Coordinate the acquisition of materials, supplies, and services
  • Resource and capacity management

    Ensure that the right amount of resources (labor, equipment, materials, and information) is available when needed
  • Process design
    Select the right equipment, information, and work methods to produce high-quality goods and services efficiently
  • Job design
    Decide the best way to assign people to work tasks and job responsibilities
  • Service encounter design
    Determine the best types of interactions between service providers and customers, and how to recover from service upsets
  • Scheduling
    Determine when resources such as employees and equipment should be assigned to work
  • Sustainability
    Decide the best way to manage the risks associated with products and operations to preserve resources for future generations