Participants randomly allocated to the IV conditions (sharing or directed) with cards on table. Cards placed face down and card allocated to patient was overturned after standardised introduction and participants seen as viable for the study
Part of consultation: judgement of consultation, diagnosis, treatment, prognosis, follow up and closer
Sharing style: "why do you think this happened" "what do these symptoms mean to you"
Directed style "this is/is not a serious problem" "you should be better in...days"
Then asked to complete questionnaire