MDTP

• Belief-System


  Principles or tenets that, together, form the basis of a religion, philosophy, or moral code. A set of principles that help in interpreting our daily reality.
• Types of Belief-Systems

  • Monotheism
  • Polytheism
  • Monism
  • Atheism
  • Agnosticism
• Monotheism


  There is only ONE God who created the Universe, or may have directed all events leading to the creation of everything. There is one Supreme GOD, both personal and moral, and who seeks a total and unqualified response from humans.
• Polytheism


  Recognizes many principal Gods among whom no one is Supreme.
• Monism


  There is no real distinction between God and the universe. God is dwelling in the Universe as a part of it, and the Universe does not exist at all as a reality but a manifestation of God.
• Atheism


  There is a disbelief or denial that God exists.
• Agnosticism


  There is a denial of knowing God or to acquire knowledge of God.
• Religion


  Organized systems of beliefs, ceremonies, or rules used to worship a God or a group of Gods. The expression of proper piety, devotion or respect, that is binding to God. Came from the Latin words 'Religio' and 'Religare'.
• Spirituality


  The recognition of a feeling or sense of belief that there is something greater than oneself, something more to being human than sensory experience, and that the greater whole of which one is part of, is cosmic or divine in nature. It is about one's soul and inner self.
• Types of Religions

  • Abrahamic-Religion
  • Indic-Religion
  • Eastern-Religion
• Abrahamic-Religion


  Religions evolving on Abraham, a figure seen on Islam, Christianity and Judaism.
• Indic-Religion


  Religions originating from the Indian Subcontinent, such as Buddhism, Hinduism, Jainism, Sikhism.
• Eastern-Religion


  Also known as Taoic religions, these are originating from the Far East, such as Confucianism, Taoism, Chinese Folk Religion and Ancestral Worship.
• Christianity


  Based on the life and teachings of Jesus. Currently the world's largest and most widespread religion, with an estimate 2.4 billion adherents. Began in the 1st Century after the birth of Jesus, with the disciples of Jesus Christ spreading their faith, despite persecution.
• Catholicism


  The largest Christian denomination, with 1.3 billion adherents. The core belief is centered on the Nicene Creed, holding that there is one eternal God, who exists as a mutual indwelling of three persona – God the Father, God the Son and God the Holy Spirit, altogether called as the Holy Trinity. Its beliefs are found in the Sacred Scripture, called the Bible, consisting of 33 books called the Old Testament, and 27 books of the New Testament.
• Protestant


  Emphasizes justification by God through faith alone (sola fide), rather than through a combination of faith and good works. Protestants adhere to the concept of an invisible church, so they are located inside commercial buildings, or have churches not conforming to the usual Catholic architecture.
• Anabaptists


  Delays the sacrament of baptism to until the person chooses his faith.
• Anglicanism


  Rooted from the split of the Church of England from the Roman Catholic Church. The only Church where the King/Queen is also the Supreme Head of the Church.
• Islam


  An Abrahamic monotheistic religion centered on the Qur'an and the teachings of Muhammad. Adherents are called Muslims, and has 1.9 billion adherents worldwide. Muslims consider the Quran to be the verbatim word of God and the unaltered, final revelation. They believe that Muhammad is the main and final Islamic prophet, through whom the religion was completed.
• Judaism


  An Abrahamic monotheistic religion centered on the Torah, which are the 5 books of the Old Testament, known as the Pentateuch (Genesis, Exodus, Leviticus, Numbers and Deuteronomy). Adherents are called Jews. Jews consider only one God, and people serve God by living according to their teachings.
• Hinduism


  A prominent Indic religion, polytheistic as it reveres many gods, with three central figures: Brahma (the Great Creator), Shiva (the Great Destroyer), and Vishnu (the Great Preserver). Prominent themes include Dharma (ethics/duties), samsara (the continuing cycle of entanglement in passions and the resulting birth, life, death, and rebirth), Karma (action, intent, and consequences), moksha (liberation from attachment and samsära), and the various yogas (paths or practices).
• Buddhism


  Generally speaking, a religion that does not include the belief in a monotheistic creator deity. The Buddha's central teachings emphasize the aim of attaining liberation from dukkha (often translated as "suffering" or "unease"). The Four Noble Truths and the Eightfold Path are central to Buddhist teachings.
• The Four Noble Truths


  • Life always involves suffering, in obvious and subtle forms
  • The cause of suffering is craving and fundamental ignorance
  • The good news is that our obscurations are temporary
  • There is a path which leads one away from craving and suffering
• Respect


  Holding that person in high regard for who they are, not what they are – acknowledging them for being who they are
• Types of Customers

  • External-customers
  • internal-customers
• Shoulders-back


  Positive attitude
• Shoulders-slumped-forward

  Negative attitude
• Slow-walk


  Don't care
• Fast-walk


  Flat out and stressed
• Grumpy-face

  Don't want to be at work; don't like the person they are talking to
• Smiling-face


  Happy with life; happy to work with customers
• Arms-at-your_side


  Open to discussion
• Waving-a-hand


  Saying goodbye
• The-thumbs-up


  All is okay or some other more abusive message
• Bad-body-odour


  Don't care attitude; disrespect for others
• Hair-tied-back-neatly


  Person with pride; respect for others
• Direct-eye-contact


  Telling the truth, intimidating, sexual
• No-eye-contact


  Not listening, disinterested or lying
• USA


  Guess

  
• UK


  Guess