The feeling of being surrounded by elements of another environment
Engagement
How much absorption, enjoyment, and value a user gets from a product
Usability Heuristics
General principles for UI design
Visibility of system status
Users should be informed about what is going on and what to expect
Match between the system and the real world
Designers should mirror the language and concepts users find in the real world based on who their target users are
User control and freedom
Offer users a digital space where backward steps are possible, including undoing and redoing previous actions
Consistency and standards
Graphical elements and terminology are maintained across similar platforms
Error prevention
Error messages are important but try to prevent the problems in the first place
Recognition rather than recall
Information and functions should be available at the points where users are likely to need them
Usability
The ease of use and learnability of a human-made object
Customisation
The ability for users to tailor the interface to their specific needs
Error recovery
Providing users with clear instructions or tips to help them identify and fix errors
Iterative design
A design process where improvements are made based on user feedback and insights
Evaluation criteria
The standards or measures used to assess the usability of a product
Wireframes
Basic visual representations of the layout and structure of a website or application
User difficulties
Challenges or issues faced by users when interacting with a product
Rich picture
A comprehensive understanding gained from conducting various types of tests or evaluations
User Experience
A person's perceptions and responses resulting from the use of a product, encompassing physical and psychological aspects before, during, and after use
Testing methods
Approaches such as questionnaires, observation, and the think-aloud method used to evaluate user interactions with products or technology