A plan that combines the four elements of the marketing mix to achieve specific businesses marketing objectives
Types of market
Niche market
Mass market
B2B market
B2C market
Niche market
A sub-section of a larger market with unique preferences or needs
Mass market
A market in which large numbers of customers have similar needs and wants
B2B market
Selling products to other businesses
B2C market
Selling products directly to consumers
Marketing mix
The four elements that businesses need to consider when developing a marketing strategy: product, price, promotion, and place
The marketing mix has a significant impact on consumer decisions
Businesses need to thoroughly consider each element of the marketing mix when developing a suitable marketing strategy so that it is attractive to the intended target market
A change in one element of the marketing mix can have a significant impact on the others
The marketing mix should change as a product moves through different stages of its product life cycle
If the marketing strategy fails to combine the elements of the marketing mix appropriately, the marketing objectives are unlikely to be achieved
Product
The heart of the marketing mix, determines all other elements
Price
Closely linked to the perceived brand value of the product
Promotion
The promotion strategy can affect the price and distribution channels
Place
Distribution and sales channels affect the price and promotion strategy
Each business combines the different elements of the marketing mix in unique ways for each product they sell
Elements to consider when formulating an appropriate marketing strategy
Marketing budget for the project
Marketing objective to be achieved
The intended target market for the product
Is it a balanced marketing mix?
For a music streaming service such as Spotify, the place element is not as important as the other elements, as consumers can access the service from anywhere
For the increasing number of wine stores, location in popular high-street locations is key to their success and location is a key element of their marketing mix
Many service-based businesses such as Save My Exams and recruitment companies like The Intern Group, have set up as remote companies with employees working from home and services delivered exclusively online
This reduces business costs and gives a competitive advantage over competitors who continue to incur office expenses
Offices can be used for company get-togethers or essential business meetings
Governments can implement legislation that requires businesses to make certain decisions or behave in certain ways
Examples of consumer protection legislation
The safety of products
The standard and quality of products and services
Advertised weight and size of products
The rights of customers if they are unhappy with their purchase
The product information that must be given
In the UK, the Consumer Rights Act (2015) protects consumers from unfair and dishonest business practices
The Consumer Rights Act covers the product or service, returns, repairs, replacement and delivery
Retailers and manufacturers
Can be held responsible for any harm caused
Standard and quality of products and services
Products must be of satisfactory quality and for the purpose intended by the consumer
When customers purchase products online
They have 14 days to return the product
Certain details must be displayed on packaging
Price details, health warnings
Misleading pricing claims
Such as 25% off for this week only when the product was being sold at that price previously
The Australian Consumer Law
Protects fair and safe business practices
In the UK, the Consumer Rights Act (2015)
Protects consumers from unfair and dishonest business practices
The Act covers
The product or service, returns, repairs, replacement and delivery
You will not be required to show knowledge of specific laws
Governments can pass laws to protect consumers when selling goods or services
Businesses should consider changes in production, packaging or sales promotions and what the laws are
Entering new international markets has proved attractive to many businesses
The Internet makes it easier than ever to enter international markets