A framework for businesses to create and implement successful marketing strategies
Four P's
The key elements of a marketing strategy: product, price, place, and promotion
These four components work together to satisfy the needs and wants of a target market while achieving the company's objectives
By understanding and manipulating the marketing mix, businesses can differentiate themselves from competitors, maximise marketing impact and achieve long-term success
Businesses combine the 4 P's of the marketing mix in appropriate and unique ways to maximise their chances of success
Product design mix
The combination of elements that make up a product's design
Elements of product design
Function
Aesthetics
Cost
Balancing the elements of function, aesthetics and cost helps to ensure a product's design is both functional and attractive while also being cost-effective for both the manufacturer and the consumer
Asda's own brand of ginger beer
Produced at the lowest possible cost and sold to consumers at a very low price
Businesses must take care to balance customers' quality expectations with these elements
The target market may value quality less than price and will not be prepared to pay a high price for goods, even if they are of the highest quality
Most companies are market-orientated when developing new products
They spend a lot of money researching consumers' buying habits and their likes and dislikes
They then design and package a product, which this research suggests people will want to buy
New product development
1. Generate ideas
2. Select the best idea
3. Develop a prototype
4. Test launch
5. Full launch of the product
Costs of new product development
Market research collection and analysis is time-consuming
Investment in Research and Development and design can be very expensive
The costs of producing trial products, including the costs of wasted materials, can be significant especially if innovative materials/components are used
Low sales if the target market is wrong or if market or technical research leads to the development of an inappropriate product or service for the market
Damage to the brand if the new product fails to meet customer needs
Benefits of new product development
Sell more products/services to existing customers
Developing new products spreads fixed costs like premises or salaries across a wider range of products
Diversifying the products it offers means a business is less reliant on certain customers or markets
Can create a unique selling point by developing a new innovative product for the first time in the market
Charge higher prices for new products
Branding
Creating a unique and identifiable name, design, symbol or other feature that differentiates a product/service or company from its competitors
Types of branding
Manufacturer/Corporate branding
Product branding
Own brand or private label branding
Examples of ways brands have been built
Developing unique selling points
Advertising
Sponsorship
Social media presence and activity
Emotional branding
Benefits of branding to a business
Business differentiation
Reduces price elasticity of demand
Ability to charge premium prices
Establishes recognition and identity
Packaging
The physical container or wrapping for a product, used for promotion and selling appeal
Brands are considered intangible assets on a company's balance sheet. A strong brand adds to the overall value of these intangible assets, which may be an important part of a company's net worth and make it more attractive to investors.
Product life cycle
The different stages a product goes through from its conception to its eventual decline in sales
Stages of the product life cycle
Development
Introduction
Growth
Maturity
Decline
Implications of the product life cycle for cash flow and marketing
Development stage: Cash flow is usually negative, marketing strategy is focused on creating awareness and generating interest
Introduction stage: Cash flow is usually negative, marketing efforts are focused on creating awareness and generating interest
Growth stage: Cash flow usually turns positive, marketing strategy is to differentiate the product and build brand loyalty
Maturity stage: Cash flow is usually positive, marketing strategy aims to maintain market share and increase profitability
Decline stage: Cash flow is usually positive but declining, marketing strategy is to extend the product's life cycle or allow it to be phased out
Low sales growth
The product is still new and unknown to most consumers
Cash flow
Usually negative as the business usually incurs high costs for promotion, advertising and distribution
Marketing efforts
Focused on creating awareness and generating interest in the product
Growth stage
The product enters this stage when sales begin to increase rapidly
Business focus in growth stage
Building market share and increasing production to meet this growing demand
Cash flow in growth stage
Usually turns positive as sales revenue increases and costs are spread out over a larger volume of production
Marketing strategy in growth stage
To differentiate the product from its competitors and build brand loyalty
Maturity stage
Characterised by high sales but slowing sales growth, market saturation is likely
Cash flow in maturity stage
Usually positive as sales revenue continues to come in and costs are reduced through economies of scale and efficient production processes
Marketing strategy in maturity stage
Aims to maintain market share and increase profitability by cutting costs and finding new markets
Decline stage
Starts when sales begin to decline as the product becomes obsolete or is replaced by newer products
Cash flow in decline stage
Usually turns negative as sales revenue declines and costs associated with the product's decline increase
Business focus in decline stage
Shifting to managing the product's decline and reducing costs
Marketing strategy in decline stage
May involve discontinuing the product, reducing prices to clear stock or finding new uses for the product