The consumer is the end user of a product or service
The overall consumer market consists of all buyers of goods and services for personal or family use
Consumer behavior describes how and why people make purchase decisions
To effectively sell a product or service, marketers need to determine the major needs being satisfied by a good or service purchased by consumers
Two principal ways to evaluate the motivation behind consumer purchases are by direction (what they want) and intensity (how much they want it)
Historically, advertisers used mass media television, radio, magazines, and newspapers as a one-way channel of communication to consumers
Consumers are in control of the disbursement of product information when they use blogs, which are websites frequented by individuals with common interests