1. Particles of solid start to vibrate faster, solid begins to expand
2. At melting point, intermolecular bonds between particles begin to break, temperature remains constant until all solid has turned to liquid
3. Once all solid has turned to liquid, temperature starts to rise again, liquid begins to expand
4. At boiling point, intermolecular bonds between liquid molecules start to break down to form a gas, temperature remains constant until all liquid has vaporised