What the firm does well, tasks a firm completes better than other competitors, giving them a competitive advantage. A business should act on its strengths and make them known. This is internal.
Weaknesses
What the firm does poorly. These areas need to be improved as they may provide competitors with an advantage. A business needs to protect itself against the adverse impacts of these and improve them as soon as possible. This is internal.
Opportunities
Changes in the external environment may present the firm with a benefit or opportunity for improvement or expansion. Opportunities are factors of which a business should take advantage.
Threats
Changes in the external environment may also present problems for the business. A business should have strategies in place to address these threats.
SWOT analysis for Tesla
Strengths: Top employer company, Most valuable automobile company, Best in the market for electric cars, Innovative, Diversification
Weaknesses: Manufacturing complications, Unable to meet demand might affect brand value, Shortage of Batteries, Financial Uncertainty, Tesla Faces Lawsuit over Sexual Misconduct
Opportunities: Hertz Books Order for 100,000 Tesla Cars, Sales expansion in untapped Market, Market Confidence in Tesla, Bringing battery production technology in-house
Threats: Product Liability Claims, Extensive Competition, Product Defects, Self-Driving Cars Are Still a Concern for Pedestrians, Lack of Regulations for Self Driving
Customer loyalty and repeat purchases, Sales expand, Profitability grows, Competitors enter the market, Prices may be lowered, Expand distribution channels, Promotionals costs will increase
Maturity
Sales begin to slow, Steady income stream, Limited growth opportunities, Products readily available, Choice in the market, Marketing strategies need to be continue for success, Competitive advantage is important, Differentiation of product
Post-Maturity
Key decision needs to be made, Steady state - product/business continues as is, Renewal - product is revitalised, New promotional campaign, Decline - sales fall, Revitalise marketing strategies, Cession - marketing strategies don't work and product is pulled from the market
Mass marketing
Seeks a large range of customers. The marketing mix is directed at the entire market. Eg. Basic food item, water, gas, electricity
Market segmentation
Occurs when the market is divided into smaller markets consisting of buyers who share one or more characteristics. It can be segmented into: Demographic, Geographic, Psychological, Behavioural
Niche market
A narrowly selected market segment, eg. Gluten free bread (aimed at a very small population)
Product
A good or service that satisfies a customer's need or want, and is a combination of tangible and intangible benefits. Tangible benefits are physical appearance, aesthetics, operating system etc. Intangible benefits are status, opportunities and after sale service.
Positioning
Involves the development of a product image in relation to other similar products. Price, quality, perceived benefits and competition are key methods of positioning. A business must understand their product's point of difference with competitors' products to assist in the positioning , and thus the perception of their customers.
Branding
Involves the development of names and symbols in the form of logos and trademarks for a product of service. This identifies the products and helps to differentiate from competitors. A producer will promote its brand or symbol so that it may be widely recognised, memorable and favoured in the minds of consumers.
Packaging
The way a product is physically presented to the consumer and has a highly influential way of affecting consumer choice. It is a specialised tactic to attract the attention of new customers.
Managers need to be aware of the consumer's increasing expectation of socially responsible products and concerns related to creations of needs and materialism.
Price
The amount a consumer pays for a product or service. It's a crucial part of the marketing mix, also known as "4Ps": Product, Price, Place, and Promotion.
Factors Influencing Price
Cost of Production, Competition, Supply and Demand, Target Audience
Any type of marketing communication used to inform or persuade target audiences of the relative merits of a product, service, brand or issue. Includes advertising, sales promotion, public relations, and direct marketing.
Place
The locations or channels that a company uses to sell its products or services to customers. This can include physical retail locations, online stores, or third-party distributors.