technology

• technology used in the marketing department is online surveys through companys website, spreadsheets used to make pricing decisions, databases for storing information about customers, online marketing through use of the internet, social media to contact a large amount of customers, in app advertising, EPOS can allow business to gather information on customer buying habits
• technology used in the operations function is CAD, CAM, robots, EPOS aids inventory control, bar codes, QR codes, databases store information on inventory, the internet can be used to find suppliers
• technology used to support human resources is spreadsheets to help with payroll, word processing to generate documents for staff, email used for communication amongst workers, skype can be used to carry out interviews online, powerpoint can be used to present training courses, VLE, e-diary
• technology used to support finance is spreadsheets can be used to make calculations and graphs, SAGE used to manage and process financial information, BACS used to make payments from one account to another, online banking saves a trip to the bank, databases can sort large quantities of info on customers and suppliers