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Aim
The
intention
to
reach
a
goal.
Average Rate of Return
The average profit for the year as a
percentage
of the
original
investment.
Average rate or return =
average
return
per annum /
initial 100
Break-Even Output
The point at which the business'
total
sales
equals
the
total costs.
There is neither profit nor loss.
Buffer Stock
A stock of
raw
materials
held in reserve to protect the production process from
unforeseen shortages.
Cash-Flow Forecast
A financial planning tool that estimates the
money
coming
into
and
going
out
the business on a month to month basis
Centralisation
Maintaining control by keeping
authority
at the senior levels of the organisation.
Chain of Command
The line through the hierarchy that shows who is
responsible
for whom from top to bottom of an organisation
Channels of
Distribution
The route the
ownership
of the product transfers from the
seller
to the
buyer
Commission
An amount paid to an employee based on a
percentage
of the employee's
sales
Competitive Pricing
Setting the price of a product so that it is in
line
with competitors'
prices.
Cost-Plus Pricing
Setting the price of a good or service at an amount
higher
than the cost of producing
Decentralisation
Where
authority
is spread widely through the
organisation.
Delayering
The reorganisation of the organisations's employees so that there are
fewer
levels of management
Delegation
Allocating
a task to someone who would not normally be responsible for it
Diseconomies of Scale
When a business grows too large, leading o a possible
increase
in
unit cost
Dividend
A portion of the after-tax profit that is paid to
shareholders
according to the number of
shares
owned
E-commerce
Business transactions carried out
electronically
on the
internet
Economies
of
Scale
The cost
advantage
or producing on a
large
scale
Enterprise
The ability to
identify
business ideas and opportunities to bring them to fruition and to take risks where appropriate
Exchange
Rates
The
price
of one
currency
based on another
Extension Strategies
Methods used to
prolong
the
life
of a product
External Growth
The growth of a business by joining with another by
merger
or
takeover.
Fixed Costs
The costs that stay largely the
same
Flat Organisational Structure
An organisational structure that has a
wide
span
of
control
, few
management
levels
and a short
chain
of
command.
Flow Production
Using a
production line
to make goods
continuously
and in
Focus Groups
a small number of people who are brought together to discuss a particular product, idea, or issue
Franchising
The sale of the
rights
to use/sell a product by a
franchisor
to a
franchisee
Fringe Benefits
Additional
'perks'
that are in addition to a wage/salary; they are liable to
income tax.
Full-time
Working all the usual hours required of an employee:
35
hours
Globalisation
The trend for large businesses to operate on a
world
wide
scale
Growth
A business'
increase
in
size
Hire Purchase
Buying items by making a
small initial payment
and paying the remaining amount in instalments over an
agreed period
of time.
Income Statement
A summary of the
revenue
and
expenses
for a specific period of
time
, such as a month or a year.
Induction
Training
given to a new employee when they start a new job, it provides info about the business, its
operations
and
working
practices
Integration
2
or more businesses
join
together
Job Analysis
the process of determining what the job entails, including
responsibilities
and
tasks
Job Production
A method of creating a
single
product to meet an
individual
order
Job Share
A system where
2 employees
choose to share a
full
time job
Just
in
Case
(JIC)
Ensures that the production precess never
runs
out
of stock, reducing the number of sales
lost
due to raw materials
Just in Time
(
JIT
)
Organising
the ordering of
raw materials
and components to be delivered just before they will be used, reducing the need for storage.
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