CHAPTER 4

• Dining utensils, tools and equipment

  • Vital needs of the food service industry
  • Standard in terms of specification
• Restaurants with high-end dining utensils, tools and equipment provide the best services for their customers
• Customers are satisfied when restaurants have standard and quality dining utensils, tools and equipment
• Food service industry


  • Needs to acquire the best dining utensils, tools and equipment for their kitchen
  • The dining utensils, tools and equipment are essential in the kitchen
  • The quality of products and services are highly dependent on the kinds of tools and equipment used by the kitchen personnel
• Having high-end tools and equipment in the restaurants are considered a big challenge in the food service industry
• The food service industry must utilize modern tools and equipment in order to produce quality and safe products for the customers and stakeholders
• Having standard and quality dining utensils, tools and equipment in the restaurants


  • Challenges that need to be addressed by the managers and top management
• High-end kitchen tools and equipment are very expensive
• Tableware includes all items of flatware, cutlery and hollow-ware


  flatware, cutlery and hollow-ware
•  in the catering trade denotes all forms of spoon and fork, as well as serving flats
• cutlery refers to knives and other cutting implements
• hollow-ware consists of any other item, apart from flatware and cutlery, for example,teapots, milk jugs, sugar basins and serving dishes
• Well-designed glassware combines elegance, strength and stability, and should be fine rimmed and of clear glass. All glassware should be clean and well-polished.
• There are many standard patterns available to the foodservice operator. Most manufacturers now supply hotel glassware in standard sizes for convenience of ordering, availability and quick delivery.
• Glassware contributes to the appearance of the table and the overall attraction of the service area.
• Modern drinking glasses take many new forms and shapes, although all are primarily designed to meet the needs of the range of drinks offered.